Escape to Nature in Style
At Tilson Scaffolding, we take pride in being a leading provider of scaffolding services, committed to delivering a professional and quality service to our clients. Since our formation in 2005, we have built a reputation for excellence, founded on our unwavering commitment to safety, quality, and customer satisfaction. Our team of experienced and trained scaffolders, surveyors, managers, and supervisors are dedicated to providing a bespoke and innovative scaffolding service, tailored to meet the unique needs of our clients.
Our History
Our journey began in 2005, when our founder, Colin Stephenson, established Tilson Scaffolding Limited. With over 25 years of experience as a scaffolder and manager, Colin brought a wealth of knowledge and expertise to the business. In 2010, Operations Director Philip Larvin joined the team, bringing a background in the power and petrochemical industry. Together, they have driven the business forward, building a team of experienced and trained professionals who share their passion for delivering exceptional service.
Our Services
We offer a comprehensive range of scaffolding services, covering all aspects of access, to ensure that our clients receive the best possible solution for their project. Our services include contract scaffolding, scaffolding design, scaffolding installation, scaffolding maintenance, and scaffolding dismantle. Our team of experts will work closely with you to understand your project requirements, providing a tailored solution that meets your needs and exceeds your expectations.
Our Commitment to Safety
At Tilson Scaffolding, we take safety very seriously. We believe that the safety of our employees, clients, and the general public is paramount. Our senior management positions are held by experienced scaffolders who understand the importance of safety in the scaffolding industry. We have implemented a rigorous safety protocol, which includes ongoing training for our employees, to ensure that we maintain the highest standards of safety at all times.
Our People
Our employees are the backbone of our business. We have a team of experienced and trained surveyors, managers, and scaffolders who are dedicated to delivering exceptional service. Our employees are continuously provided with ongoing training to ensure that they are up-to-date with the latest techniques and best practices. We pride ourselves on our ability to form open and honest relationships with our clients, and our employees are committed to providing a professional and courteous service at all times.
Our Accreditations
We are proud to hold various accreditations, which demonstrate our commitment to quality, safety, and environmental sustainability. Our accreditations include ISO 9001, ISO 14001, and OHSAS 18001, among others.
Quality of Service
The reviewers have expressed mixed opinions about the quality of service provided by the company. On one hand, some reviewers have praised the company's efficient and courteous service, with one reviewer mentioning that the managing director was very accommodating and resolved an issue quickly. On the other hand, several reviewers have reported poor service, including damage to property, lack of respect for gardens, and unprofessional behavior.
Professionalism and Behavior
Many reviewers have expressed concerns about the professionalism and behavior of the company's employees. Several reviewers have reported instances of swearing, shouting, and rude behavior, with some mentioning that this occurred in residential areas and in front of children. Additionally, some reviewers have reported that the company's employees were arrogant and unhelpful when confronted about issues.
Safety and Consideration
Some reviewers have raised concerns about the company's safety record and consideration for others. For example, one reviewer reported that the company blocked a residential street and refused to move their wagon trailer, while another reviewer mentioned that they blocked fire exit windows and caused damage to property.
Communication
The reviewers have also expressed mixed opinions about the company's communication. While some reviewers have praised the company's prompt response to issues, others have reported poor communication, including ignoring phone calls and legal notifications.
Recommendation
Based on the reviews, it appears that the company has some work to do to improve its service, professionalism, and communication.
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