Business Details
18 Years
experience
Emergency
services
Your Trusted IT Support in Wakefield
Established with over two decades of technical expertise and Microsoft certifications, we provide comprehensive IT support tailored to home users and small businesses across Wakefield and surrounding areas. Our services include same-day onsite repairs, remote diagnostics, and workshop-based solutions for desktops, laptops, and network systems. With a focus on honesty and professionalism, we specialise in virus removal, data recovery, hardware upgrades, and internet security, ensuring minimal disruption to our clients.Our technicians deliver repairs in clients' homes or offices, offer remote assistance for software issues, and provide competitive pricing with transparent billing. Operating seven days a week, we prioritise customer satisfaction through prompt service and technical excellence, maintaining a reputation for reliability since 2008.
Services
Onsite Repairs
Remote Assistance
Data Recovery
Virus Removal
System Upgrades
Details
- Year established: 2008
Highlights and features
- We have over 20 years of technical experience and Microsoft certifications.
- Our same-day call-out service covers Wakefield and surrounding areas.
- We offer remote repair options to resolve issues without onsite visits.
- Our technicians specialise in virus removal and data recovery.
- Competitive pricing with transparent billing for all services.
Associations and certifications
- Microsoft
Services
Onsite Repairs
Our technicians visit your home or business to repair desktops and laptops. We address hardware faults, software issues, and system upgrades. This service includes same-day call-outs for urgent computer problems across Wakefield and surrounding areas.
Remote Assistance
We diagnose and fix software problems through secure remote connections. This service includes virus removal, system configuration, and internet security setup. Ideal for resolving issues without requiring physical visits to your location.
Data Recovery
We recover lost documents, photos, and media from damaged storage devices. Our workshop handles complex recovery cases using specialist equipment. We provide quotes based on the difficulty of retrieving data from your specific hardware.
Virus Removal
We eliminate viruses, spyware, and ransomware from infected systems. Our technicians install protective measures to prevent future infections. This service includes security software configuration and safe browsing guidance for long-term protection.
System Upgrades
We install performance-boosting components like SSDs and RAM in existing computers. Our upgrades improve speed and storage capacity for both home and business users. We support upgrades using customer-supplied or our own components.
Questions
Do you provide services outside Wakefield city centre?
Yes, we serve Castleford, Pontefract, Leeds, and surrounding areas with both onsite and remote support options.
What computer issues can you fix remotely?
We handle software problems including virus removal, system configuration, and internet security setup through secure remote connections.
How much does onsite repair cost?
Our onsite service costs £35 for the first hour, covering most common repairs. Additional parts may incur extra charges.
Can you recover data from broken hard drives?
Yes, we specialise in data recovery from damaged storage devices using our workshop facilities and specialist equipment.
Are your technicians certified?
Our team holds Microsoft certifications and has over 20 years of combined experience in computer repair and IT support.
What are your emergency service hours?
We offer same-day call-outs seven days a week during our operating hours (9am-8pm weekdays, 11am-5pm Sundays).
