Building Relationships, One Project at a Time
At Craddocks Print Solutions, we take pride in being one of Surrey's oldest and most experienced printers, serving local businesses and residents for over 150 years. Our extensive experience in providing print and design solutions is supported by the use of modern design and print technology, ensuring our customers receive the best service and highest quality printed products.
Our Story
Our company's owner, Richard Hackett, follows in his father's footsteps, bringing many decades of experience to the business. Having been introduced to the business at a young age, Richard has a deep understanding of the industry and a passion for delivering exceptional results. We continue to invest in the latest technology, with modern printing, copying, and cutting equipment at the forefront of our day-to-day operations. This enables us to produce customized print and design work at our facility in Godalming, ensuring our prices remain competitive and orders are fulfilled professionally and expeditiously.
Our Services
Here at Craddocks, we offer a wide range of print and design services for both corporate and retail customers. We use the latest digital printing technology to provide the highest quality service at reasonable rates to a varied mix of clients. Our services include business stationery, personal stationery, wedding stationery, copying, orders of service, posters, banners, plan printing, flyers, brochures, folders, and newsletters. We also offer a range of digital services for our retail customers, which include wedding stationery, invitations, thank you cards, order of service cards, and curriculum vitaes. A range of reproduction options are also available, including colour photocopying, plan printing, book binding, colour copying, scanning, and reproducing. All of our publishing and printing solutions can be finished with binding, laminating, creasing, drilling, saddle stitching, perforating, or guillotining as per each client's individual requirements.
Our Commitment to Quality
We are committed to delivering exceptional quality and service to our customers. Our experienced team of designers and printers work closely with clients to understand their specific needs and requirements, ensuring that we deliver tailored solutions that meet their exacting standards. We take pride in our ability to produce high-quality printed products quickly and efficiently, without compromising on quality.
Print Quality and Service
The majority of reviewers have had a positive experience with Craddocks Printing Works, praising the quality of their prints and the helpfulness of their staff. Natalia Maievska, Jc Mustill, Catherine Rogan, Andy Cane, and Sarah Kennedy all awarded the company 5 stars, highlighting the speed and efficiency of their service. Richard was particularly praised by Jc Mustill and Andy Cane for his helpful advice and assistance.
Customer Service
However, IndoSoc had a vastly different experience, awarding the company just 1 star and describing the staff as "rude" and the customer service as "horrible". The reviewer felt that the service was unprofessional and would not recommend the company.
Conclusion
Overall, Craddocks Printing Works seems to have a mixed track record when it comes to customer service. While most reviewers were extremely satisfied with their experience, IndoSoc's negative review serves as a reminder that even the best companies can have off days.
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