Delivering Global Excellence in Refrigeration Solutions
At Williams Refrigeration, we pride ourselves on being a world-leading manufacturer and supplier of professional and commercial refrigeration solutions. With a reputation for delivering global excellence, we have established ourselves as a trusted partner for businesses in the foodservice and bakery industries.
Our Services
As a comprehensive refrigeration solutions provider, we offer a wide range of products and services designed to meet the specific needs of our clients. Our product portfolio includes cabinets, counters, preparation solutions, multidecks, blast chillers, bakery equipment, coldrooms, and back bar solutions. Each product is designed to provide optimal performance, energy efficiency, and reliability, ensuring that our clients can operate with confidence and efficiency.
In addition to our product range, we also offer comprehensive support and spare parts, as well as contracting units and regional support to ensure that our clients receive the highest level of service. Our commitment to innovation and quality has earned us a reputation as a reliable and trustworthy partner in the refrigeration industry.
Our Commitment to Sustainability
At Williams Refrigeration, we understand the importance of sustainability and are committed to reducing our environmental impact through our Greenlogic initiative. This comprehensive program covers every aspect of our operation, from product design to sourcing raw materials and components, to manufacturing and plant, to transport and distribution. Our goal is to minimize our carbon footprint and promote sustainable practices throughout the refrigeration industry.
Our Expertise
With extensive experience in the foodservice and bakery markets, we have developed refrigeration solutions that meet the specific needs of our clients. Our products are designed to provide optimal performance, energy efficiency, and reliability, ensuring that our clients can operate with confidence and efficiency. Our team of experts is dedicated to providing industry-leading practical advice on selecting equipment and looking after your investment, ensuring that our clients receive the highest level of service and support.
Customer Satisfaction
A majority of the customers who reviewed Williams Heating & Cooling were extremely satisfied with their services. They praised the company for its professionalism, knowledge, and promptness. Many customers mentioned that the technicians were polite, courteous, and respectful of their homes. The company's pricing was also highlighted as being reasonable and competitive.
Mixed Reviews
However, a few customers had mixed or negative experiences. Author Joe Velantini was unhappy with the company's pricing and felt that they overquoted him for a replacement part. He also felt that the technician did not diagnose the problem correctly and added a $89 diagnostic fee. Author Jb Harden had an issue with a pinched wire and damper that affected his heat, but praised the company's supervisor, Mike, for standing by their work and resolving the issue.
Warranty Issues
Author Claudia Fleming mentioned that the company told her that parts were only covered under warranty if she had service done by the company that installed it. She disputed this and said that the manufacturer told her that warranty work can be done by any licensed company.
Competitive Pricing
Several customers mentioned that Williams Heating & Cooling had competitive pricing compared to other companies. Author Sandie Walls mentioned that the company's prices were "fantastic", while Author Mark Broadwell said that the company's installation price was far lower than other companies they had quoted.
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