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Bringing Music to Life, One Piano at a Time

Broughton Pianos is a well-established family business with over 35 years of experience in the piano industry. Over the years, we have built a reputation as the 'Midlands Premier Piano Retailer' and are proud to be official dealers for prestigious brands such as Yamaha, Kawai, Shigeru Kawai, Hailun, C.Bechstein, W.Hoffmann, Danemann, and Casio pianos. Our extensive showroom, situated in the heart of the Midlands, is home to a wide selection of quality new and used upright and grand pianos, and we are confident that we can provide the perfect instrument for your needs.

Our expert team is dedicated to offering a personalised service to every customer. We take the time to understand your requirements, from the beginner learner to the professional pianist. Our piano services range from removals, sales, appraisals, repairs, piano rentals, and tuning, ensuring that we cater to every aspect of piano ownership. We pride ourselves on being the largest piano showroom in the Midlands, with a diverse range of instruments from some of the world's leading manufacturers.

Services Offered

At Broughton Pianos, we offer an extensive selection of new and used pianos, covering a wide range of styles and budgets. Our new pianos include acoustic upright and grand pianos, digital pianos, and silent pianos from renowned manufacturers such as Yamaha, Kawai, Shigeru Kawai, Hailun, C.Bechstein, and W.Hoffmann. Our used piano selection is hand-picked, and we are committed to offering quality pre-loved pianos that cater to every budget.

As a premier piano retailer, we provide finance solutions tailored to your needs, allowing you to purchase your dream piano with ease. We also offer a piano rental scheme, which enables you to try before you buy, with great deals available. If you are looking to sell your piano, we can help you make the most of your unwanted instrument and sell it on for the best price.

Beyond our sales offering, we provide a comprehensive range of piano services. Our highly skilled team of technicians can guide you through all aspects of piano ownership and maintenance. From tuning and repairing your piano to installing silent systems, we ensure that your instrument is kept in excellent condition for years to come. We can also provide removal services, with our expert team safely transporting your piano to your new location.

Piano Accessories

To enhance your piano playing experience, we offer a wide array of piano accessories. Our on-site showroom includes piano stools, covers, lights, and metronomes, allowing you to customise your piano and optimise your performance space. Our experienced team can recommend the perfect accessory to suit your needs, adding both functionality and style to your instrument.

Community Engagement

At Broughton Pianos, we are proud to be part of our local community, and sponsor local events and festivals. We believe in providing opportunities for people to learn and experience the joy of playing the piano, supporting local talents in their musical journeys.

Reviews
Positive: The customers are extremely satisfied with their overall experience at Broughton Pianos, praising the excellent customer service, knowledgeable sales staff, and high-quality products.

Exceptional Customer Service at Broughton Pianos

Broughton Pianos is praised by numerous customers for its exceptional customer service, knowledgeable sales staff, and high-quality products. From the moment customers step through the door, they are treated with warmth and respect, with staff going above and beyond to meet their needs.

Sales Staff Knowledge and Approachability

The sales staff at Broughton Pianos, particularly Glen, Thomas, and Chris, are all highly knowledgeable and approachable. They take the time to understand each customer's needs and preferences, providing expert advice and guidance throughout the purchasing process. Customers appreciate the friendly and non-pressurized atmosphere, allowing them to make informed decisions about their piano purchases.

Showroom Experience

The Broughton Pianos showroom is described as a "beautiful piano museum" by one customer, offering a unique and enjoyable experience. Customers are able to explore a wide range of pianos, with staff readily available to answer questions and provide demonstrations.

Delivery and Installation

The home delivery and installation process at Broughton Pianos is also commended, with customers reporting smooth and hassle-free experiences. The delivery team is praised for their professionalism and attention to detail, ensuring that the piano is safely transported and installed in its new home.

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