We solve your problems, so you can focus on what matters
The Pasty House stands proudly as a testament to the rich culinary heritage of the West Country. Founded on a passion for crafting hearty, handmade pasty and other delicious food, we delight in providing our customers with an unforgettable culinary experience.
A Commitment to Freshness and Local Ingredients
Our commitment to quality and sustainability is deeply rooted in our sourcing practices. We partner with trusted local farmers and suppliers to ensure our ingredients are fresh, seasonal, and sustainable. This ensures the highest quality in every bite.
Award-Winning Gourmet Burgers
Beyond our classic pasties, we offer a mouthwatering selection of gourmet burgers crafted with utmost care and attention to detail. Our burgers are not just about the patty; they are carefully curated culinary experiences featuring fresh toppings and exquisite flavors.
A Passion for Food and Sustainability
More than just delicious food, we are committed to minimizing our environmental footprint. We actively reduce our food miles by sourcing ingredients from local businesses within close proximity to our shops. This ensures freshness and reduces our carbon footprint.
Dedicated to Serving You
Our dedicated staff is passionate about providing exceptional customer service. We take pride in offering friendly and attentive service that enhances your dining experience. Whether you dine in, order for takeaway, or utilize our online ordering platform, we aim to make your experience at The Pasty House seamless and enjoyable.
Explore Our Menu
Discover a diverse array of delicious options on our menu, featuring:
- Award-winning West Country pasties
- Freshly made sandwiches and baguettes
- Deliciously crafted gourmet burgers
- Award-winning ice cream milkshakes and desserts
- A wide variety of vegetarian and plant-based options
Join Us at The Pasty House and Discover Deliciousness!
Discover a culinary haven where quality meets deliciousness. We look forward to welcoming you and sharing the true taste of the West Country.
Quality and Value
Several reviewers have expressed disappointment with the quality and value of their pasties from the Original Pasty House. Many have commented on the small amount of meat and high prices, with some describing the pasties as "overpriced", "underfilled", and "not worth the money". Customers expect better value for the prices, which are often around 5-6 per pasty.
Service and Atmosphere
Reviewers have also criticized the service and atmosphere at the Original Pasty House. Some have reported long queues and poor management, with staff refusing to accommodate special requests. The atmosphere can be uncomfortable, with some customers feeling stared at or embarrassed. Although some reviewers mention friendly staff, many have experienced poor service and a lack of concern from management.
Food Quality and Presentation
In addition to the value, several reviewers have expressed disappointment with the quality and presentation of the food. Pasty fillings have been described as "small", "cold", and "disgusting", with some customers receiving undercooked or overcooked food. Chips have been reported as being "rock hard" and cold, while salads and dips have been missing or incorrect.
Delivery and Timing
Some reviewers have reported issues with delivery, including late arrival and incorrect food. This can be frustrating, especially when customers are expecting hot and fresh food.
Recommendations
Based on the reviews, it seems that the Original Pasty House has a mixed reputation. Some reviewers have reported positive experiences, citing friendly staff and good-quality food. However, many others have experienced disappointment and frustration with the quality, value, and service.
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