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At Complete Vehicle Maintenance (Preston) Ltd, we take pride in being an independent Mercedes-Benz specialist, offering a comprehensive range of services for all makes and models of cars and light commercial vehicles. Our team of experienced technicians, Simon and Steve, have a combined experience of over 40 years in the motor trade, with a specialisation in Mercedes-Benz systems. We understand the importance of building trust with our customers, which is why we focus on providing open, honest communication, backed by excellent customer service and good value.
Our Story
Life-long friends and motor vehicle technicians, Simon and Steve, joined forces to create Complete Vehicle Maintenance (Preston) Ltd. With a shared passion for delivering exceptional service, we have built a reputation for being independent Mercedes-Benz specialists, catering to the needs of individual owners and fleet operators alike. Our extensive knowledge base, acquired over the years, allows us to tackle any challenge that comes our way, making us proud to call ourselves light commercial and independent Mercedes specialists.
Our Services
We offer a wide range of services, designed to meet the unique needs of each customer. Our state-of-the-art diagnostic equipment enables us to provide a comprehensive service, including servicing, repairs, tyres, and MOT testing. Whether you need routine maintenance or complex repairs, our team of experienced technicians will work tirelessly to ensure your vehicle is in top condition. We use both dealer and comparable parts, allowing us to tailor our service to suit your budget and requirements.
Why Choose Us
At Complete Vehicle Maintenance (Preston) Ltd, we understand the importance of building trust with our customers. That's why we focus on providing open, honest communication, backed by excellent customer service and good value. Our team of experienced technicians has a combined experience of over 40 years in the motor trade, with a specialisation in Mercedes-Benz systems. We use top-of-the-range diagnostic equipment, ensuring that your vehicle receives the best possible care. Our goal is to provide a bespoke service that meets your unique needs and budget, making us the perfect choice for all your vehicle maintenance requirements.
Exceptional Service and Reputation
The reviews for CVM Garage are overwhelmingly positive, with all but one reviewer giving a 5-star rating. The common thread throughout the reviews is the exceptional service provided by the mechanics, particularly Simon and Steve, who are described as friendly, professional, and knowledgeable. Several reviewers mention the garage's willingness to go the extra mile, whether it's taking time to diagnose and repair issues on the spot, providing a courtesy vehicle, or simply being honest and transparent about costs and diagnosis.
Waiting Times and Delayed Repairs
Not all reviews are flawless, however. One reviewer, Kathryn Kinniburgh, mentions a long waiting time for a ramp check and delayed repairs, which led to her ultimately taking her car to a local garage. Another reviewer, Muhammad Azam, mentions frustratingly long waiting times, but notes that it may be a sign of the garage's popularity.
Expertise and Honesty
Several reviewers praise the garage's expertise, particularly when it comes to diagnosing and repairing Mercedes-Benz vehicles. One reviewer, Anan Omar, was impressed by the garage's ability to diagnose and repair his wipers' faulty blades quickly and efficiently. Several reviewers also commend the mechanics' honesty, with one reviewer mentioning that the garage saved him the hassle of a costly repair by spotting a minor issue during an MOT.
Conclusion
Overall, the reviews suggest that CVM Garage is a reputable and trustworthy garage that offers exceptional service and expertise. While some reviewers mention waiting times or minor issues, these are largely outweighed by the numerous positive comments about the garage's performance.
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