Your Project, Our Priority - Minimizing Stress, Maximizing Results
A Leading Provider of Gas & Plumbing Solutions in East London
GasMate boasts over 35 years of combined experience in gas and plumbing, serving the East London area with professionalism and expertise. Recognized for our dependability and commitment to excellence, we assist homeowners, landlords, and businesses with a comprehensive range of services.
Gas Services
- Central heating installations, upgrades, and repairs
- Boiler maintenance and repairs
- Bathrooms designed and fitted
- Gas safety checks and certifications
- Subcontract work undertaken
Plumbing Services
- Comprehensive plumbing repairs and maintenance
- Installation and servicing of all major plumbing components
- Central heating system power flushing
- Landlord gas safety certificates
Beyond the Basics
- Alternative energies installation and servicing
- Comprehensive renovation support, working in collaboration with interior designers and property consultants
Our Approach
At GasMate, we prioritize clear communication, transparency, and efficiency. We offer:
- Free consultations to assess your needs and provide tailored solutions.
- Detailed estimates before any work begins.
- Flexible working hours to accommodate your schedule.
- Prompt and efficient communication throughout the process.
- Quality workmanship guaranteed.
Our Team
GasMate comprises highly skilled and certified engineers, fully conversant with all aspects of gas appliances, central heating systems, and plumbing. We hold relevant accreditations, ensuring the highest standards of safety and professionalism.
Working with GasMate means
- Peace of mind knowing you have a reliable partner for all your gas and plumbing needs.
- Professionalism and expertise from experienced engineers.
- Transparent communication and clear explanations.
- Quality workmanship and lasting results.
Get in Touch
Contact us today to schedule a consultation and learn how GasMate can assist you with your specific needs. We look forward to hearing from you.
Customer Service and Safety Concerns
A common theme among the reviews is the dissatisfaction with the company's customer service and safety concerns. J. Murphy expressed their dissatisfaction with the rude and unsafe driving habits of the company's drivers, questioning the safety of their family and highlighting management's failure to address these issues. Similarly, Chelsey Friedrich's experience was marred by miscommunication and neglect, with the company removing the wrong tank and blaming her for the mix-up, leaving her neighbor without heat.
Miscommunication and Inconsistencies
Chelsey Friedrich's review also highlights inconsistencies in the company's operations, as they failed to follow up on the removal of the correct tank for months and then mistakenly removed another tank that was not scheduled for removal. This indicates a lack of organization and communication within the company, leading to customer frustration and dissatisfaction.
Operational Issues and Lack of Reliability
Sean Staggs' review reveals operational issues and a lack of reliability. Despite arriving during business hours, he found the doors locked and a sign stating the business was closed, further illustrating the company's inconsistencies and unreliability.
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