Transforming Spaces, Enhancing Lives
At Bodriggy Health Centre, we are dedicated to providing our patients with exceptional healthcare services that cater to their unique needs and promote a healthy lifestyle. Our mission is to deliver high-quality services that are responsive to the needs of our patients, and we strive to create a caring and efficient environment that fosters mutual respect between our staff and patients.
Our Services
We offer a comprehensive range of medical services, including clinics for the management of chronic diseases such as respiratory disease, heart disease, diabetes, kidney disease, and liver disease. Our team of experienced healthcare professionals is committed to providing exceptional care to our patients, and we also offer a wide variety of other medical services, including antenatal and postnatal care, minor surgery, childhood vaccinations, and cervical smear tests.
We are proud to be a recognised training practice, and we often have GP Registrars and Medical Students attached to our practice. This allows us to stay up-to-date with the latest medical advancements and ensures that our patients receive the best possible care.
Our Commitment to You
At Bodriggy Health Centre, we are committed to providing a safe and respectful environment for our patients and staff. We support the government's 'Zero Tolerance' campaign for Health Service Staff, which means that we do not tolerate any form of abuse or violence towards our staff or patients. We believe that mutual respect is essential to delivering exceptional healthcare services, and we ask that our patients treat our staff courteously at all times.
We are dedicated to providing our patients with the best possible care, and we strive to be as polite and helpful as possible, even during difficult times. We understand that our health services can be busy, and we appreciate your patience and understanding during these times.
Getting the Right Help
We want to ensure that our patients receive the right help at the right time. If you need urgent medical attention, please call 111 or visit 111.nhs.uk. You can also contact your own GP for non-urgent medical advice. Remember to only dial 999 in a genuine, life-threatening emergency.
General Practice Reviews
The general feedback from patients regarding Bodriggy Health Centre is mostly positive. Several patients have expressed their gratitude for the staff's attentiveness, cleanliness, and well-organized services. Some have praised the doctors, nurses, and receptionists for their exceptional service and prompt attention. Additionally, the centre's response to the COVID-19 pandemic has been well-received, with efficient vaccination processes and a welcoming environment.
Areas of Improvement
However, there are a few areas of concern. Some patients have experienced difficulties with collecting their prescriptions on time, leading to frustration and disruption in their routines. There have also been complaints about the reception's ability to manage appointments and handle patient concerns effectively. A few patients have expressed dissatisfaction with specific doctors, citing unprofessional behaviour and lack of empathy.
Patient Experiences
Patients have had varying experiences at Bodriggy Health Centre. While many have appreciated the cleanliness, friendliness of the staff, and prompt service, others have had issues with the handling of their medical needs. Some have reported long waiting times and difficulties in getting their prescriptions. A few have had negative experiences with specific doctors, while others have praised the staff for their professionalism and care.
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