We do the tiling - You do the smiling!
Dial A Rod Derby is your local drainage specialist, providing an extensive range of drainage services to domestic and commercial customers throughout Derbyshire and the surrounding areas for over 30 years. Our team of expert drainage engineers are dedicated to resolving everyday domestic drainage issues, such as clearing blocked drains caused by baths, showers, toilets, and kitchen waste. Where required, we also undertake detailed CCTV drainage surveys to identify and pinpoint the cause of the problem, thus enabling us to fix the issue.
Our Drainage Services
At Dial A Rod Derby, we understand the importance of maintaining the functionality of domestic drainage systems to prevent further issues and potential health hazards. That's why we offer a comprehensive range of drainage services, including blocked drain clearance, drain unblocking, drain jetting, drain cleaning, collapsed drain repairs, and CCTV drain surveys. Our team of experts uses the very latest equipment and technology to ensure that the job is undertaken efficiently and effectively.
Why Choose Dial A Rod Derby?
At Dial A Rod Derby, we pride ourselves on our commitment to providing a fast, reliable, and professional service to our customers. We offer a 24/7 emergency service, with a fast response to ensure that your drainage issues are resolved quickly and efficiently. We also provide free, instant, no-obligation estimates, so you can rest assured that you're getting the best value for your money. With over 30 years of experience serving the drainage requirements of domestic and commercial customers in Derby, we have built a reputation as a trusted and reliable drainage specialist.
Our Expertise
Our team of expert drainage engineers has the skills and knowledge to resolve a wide range of drainage issues, from blocked drains to collapsed drains. We understand the importance of identifying the cause of the problem to provide effective and long-lasting repairs. That's why we use the latest technology, including CCTV drain survey equipment, to assess the condition of underground drainage systems and identify the root cause of the issue.
Customer Feedback Summary
Overall, the reviewing customers have had a excellent experience with the company. They appreciated the swift response, friendly communication, and efficient work from the engineers.
Service Standards
The company has demonstrated excellent service standards, with engineers arriving on time and completing work quickly and to a high standard. Customers have praised their professionalism, tidiness, and willingness to explain the work carried out.
Pricing and Quotations
Prices have been reasonable for the work carried out, with only one customer expressing dissatisfaction with the cost. This customer had a particular issue with the effectiveness of the work, but the company has promised to rectify the situation.
Unique Selling Points
The company's use of camera technology to inspect drains has been a major plus for customers, allowing them to see the problem firsthand and understand the solution. The engineer's ability to diagnose and explain the issue has also been praised.
Areas for Improvement
While the majority of customers have been extremely satisfied, one customer had a poor experience with the effectiveness of the work carried out. The company needs to ensure that their engineers are able to resolve issues completely to maintain their high standards.
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