Furniture Helpline

Established in 1995, we are a registered charity dedicated to supporting low-income families across Surrey, Hampshire, and West Sussex. Our core mission combines social welfare with environmental responsibility, providing essential furniture and kitchen appliances to vulnerable households while pioneering sustainable waste management solutions. Over nearly three decades, we've expanded from a local furniture supplier to a multifaceted organisation managing the Bulky Waste Collection service for Guildford and Waverley Borough Councils. Our expertise in waste recovery and recycling not only funds new appliance purchases but also supports community initiatives like our Crisis Fund and The Grow Fresh Project.

We collaborate with local authorities, healthcare providers, and charities to ensure timely assistance reaches those in need. Our volunteer placement schemes offer practical training in furniture repair and office administration, while our environmental consultancy services help councils and businesses meet recycling targets. With a service area spanning 647 square miles, we balance operational scale with community-focused values. Our physical presence in Bordon's Forest Shopping Centre provides accessible furniture solutions at affordable prices. Through strategic partnerships and innovative projects, we continue addressing both immediate needs and long-term sustainability challenges.