Providing peace of mind through innovative security solutions
Established in 1993, Falcon Security Systems has been a trusted name in security solutions throughout Canterbury and Kent. Family-run and proudly independent, we have over two decades of experience in protecting homes and businesses from intrusion, fire, and other threats.
Our Expertise
We offer a comprehensive range of security services to both domestic and commercial clients, covering:
Burglar Alarms & Security Systems
- Installation, repair, and maintenance of both wired and wireless burglar alarm systems.
- 24/7 manned central station monitoring for additional peace of mind.
- Free no-obligation quotes and various packages to suit your needs.
Fire Alarms & Emergency Lighting
- Comprehensive installation, maintenance, and testing of fire alarms to meet all safety regulations.
- Emergency lighting solutions for safe evacuation in the event of power outages.
CCTV & Access Control
- High-quality installation, maintenance, and repair of CCTV systems to deter intrusion and monitor your property.
- Access control systems to secure your premises and ensure only authorized individuals have access.
Additional Services
- Maintenance and repair services for other companies' security systems.
- 24/7 emergency call out service for urgent situations.
Customer Focused Approach
We prioritize customer satisfaction and believe in clear communication and transparency. Our highly skilled and experienced technicians provide efficient and personalized service, always going the extra mile to meet your needs. We also value feedback and actively seek ways to improve our services and processes.
Why Choose Falcon Security Systems?
- Over 25 years of experience in security solutions.
- Family-run business with a commitment to personalized service.
- Comprehensive range of security services.
- Trained and experienced technicians.
- Competitive prices and transparent billing.
- Strong focus on customer satisfaction and building strong relationships.
Get a Free Quote Today
Contact Falcon Security Systems today to request a free, no-obligation quote for your security needs. Our friendly team is ready to discuss your requirements and design a customized solution to protect what matters most.
Summary of Customer Reviews
Customer Service and Satisfaction
The customer reviews of Falcon Security reveal a high level of satisfaction and appreciation for the service provided. Clients have praised the company's staff for their professionalism, courtesy, and knowledge. For instance, Sue Halfpenny commended the first-class service provided by engineer Simon, who rescued her whilst looking after her friend's house. Similarly, Ann Hudson described the service as brilliant and praised Simon's thoroughness and knowledge.
The clients also appreciated the company's prices, with Carl Mehta noting that they were excellent and reasonably priced. Jenny Hastings described the service as professional and the engineers as diligent and pleasant. She also praised the company's customer services department.
The reviews further highlighted the importance of the company's maintenance contract. Andrew Keech noted that it was reassuring to know that the alarm system was professionally fitted and that the company had delivered outstanding customer service whenever required. Sarah D. praised Wayne and the team for their professionalism and noted that nothing was too much trouble for them. Ian George Platt described the service as excellent and old-fashioned, and he set up an annual contract with the company.
Overall, the customer reviews depict Falcon Security as a reliable and efficient company with a dedicated staff that provides top-notch service to its clients.
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