Business Details
Trusted Independent Insurance Broker in Hoddesdon
Established over four decades ago, Ashbourne Insurance operates as a family-run independent insurance broker serving clients across Hertfordshire and the surrounding regions. Our commitment to delivering tailored insurance solutions has earned us recognition, including the prestigious Service Excellence award from the Federation of Small Businesses. As an authorised and regulated entity by the Financial Conduct Authority, we maintain strict adherence to professional standards while offering personalised service that larger insurers often lack. With no reliance on call centres or online comparison platforms, our team of experienced advisors provides face-to-face consultations to ensure comprehensive understanding of client needs.Our approach combines traditional service values with modern insurance expertise, covering business, motor, home, and travel insurance sectors. Through dedicated named advisers, we maintain continuity in client relationships, proactively managing policy renewals and market changes. This client-centric methodology has sustained our reputation as a trusted local insurance provider.
Services
Business Insurance
Commercial Fleet Insurance
Tradesmen Insurance
Home Insurance
Motor Insurance
Private Fleet Insurance
Travel Insurance
Specialist Insurance
Taxi Insurance
Highlights and features
- We offer 40+ years' experience in local insurance solutions
- Our family-run business maintains personal client relationships
- We hold the Service Excellence award from the Federation of Small Businesses
- As FCA regulated brokers, we maintain strict professional standards
- We provide tailored insurance policies unavailable on comparison websites
Associations and certifications
- Financial Conduct Authority
What people say
Personalised service
Competitive pricing
Effective claims support
Tailored policy solutions
Professional advisors
Services
Business Insurance
We provide comprehensive business insurance solutions tailored to specific industry needs. Our policies protect against property damage, liability claims and business interruption. With access to multiple insurers, we secure coverage matching your operational requirements.
Home Insurance
Our home insurance policies protect buildings and contents against specified risks. We offer flexible coverage options for standard and specialist property requirements. Policies include additional benefits like emergency assistance and legal protection.
Motor Insurance
We arrange motor insurance for private and commercial vehicles, including single and fleet policies. Coverage options include comprehensive protection with benefits like breakdown assistance and no-claims bonus protection.
Travel Insurance
Our travel insurance policies provide protection for domestic and international trips. Coverage includes medical emergencies, trip cancellation and personal belongings. We offer single-trip and annual multi-trip options for individuals and families.
Specialist Insurance
We source specialist insurance solutions for unique requirements including taxi insurance and tradesmen's coverage. Our access to niche insurers ensures appropriate protection for non-standard risks and professional activities.
People
Paul Richardson
Operations Manager
With extensive insurance industry experience, Paul oversees daily operations ensuring efficient service delivery. He manages client relationships and coordinates team activities to maintain service excellence standards across all insurance transactions.
Emma Sibthorpe
Senior Sales Advisor
As lead advisor, Emma provides expert insurance guidance to personal and business clients. She specialises in matching client needs with appropriate coverage solutions, maintaining long-term relationships through regular policy reviews and market comparisons.
Matthew Hunt
Commercial Sales Director
Matthew leads business insurance services, developing corporate client relationships and sourcing specialist commercial coverage. He ensures tailored solutions for diverse industry sectors while maintaining compliance with regulatory requirements.
Questions
How do you tailor insurance policies to individual needs?
We conduct detailed consultations to understand specific requirements before recommending coverage options from our panel of insurers.
Why use a local insurance broker instead of online comparison sites?
We provide expert advice and customised solutions unavailable through automated platforms, with ongoing support throughout the policy term.
What areas do you cover?
Primarily Hertfordshire and Essex, though we serve clients nationwide through our broker network and digital communication channels.
How do you maintain competitive pricing?
Our industry relationships and market knowledge allow us to negotiate optimal coverage at competitive rates unavailable through direct providers.
What after-sales services do you provide?
We offer continuous policy management, renewal reminders, and claims assistance with dedicated account handlers available for ongoing support.
Are you regulated by industry authorities?
Yes, we are authorised and regulated by the Financial Conduct Authority under reference number 303893.
Videos
