Excellence in Every Installation
Welcome to Excel 2000 Windows Ltd, a trusted and reputable business operating in the Midlands. We are a leading provider of high-quality windows, doors, and curtain walling solutions for commercial and contractual markets. With over 20 years of experience, we pride ourselves on our commitment to maximum efficiency and 100% customer satisfaction.
Our History
Established in 1999, Excel 2000 Windows Ltd has built a solid reputation on trust, quality, and reliability. Over the years, we have developed a large customer base, working with numerous high-profile clients and local authorities. Our team of experts has successfully completed numerous new build sites, receiving positive feedback from all our customers.
Our Services
We specialize in the manufacture and installation of Aluminium and UPVC windows, doors, and curtain walling for commercial and contractual markets. Our product range includes patio doors, French windows, bi-folds, soffit, fascia, guttering, and all roof-line and facade work. We provide our services to large organisations and local authorities, and we are proud to work with some of the most respected names in the industry.
Our Goal
Our aim is to become the number one provider of windows and doors within the West Midlands. We believe that our commitment to customer satisfaction, quality, and reliability is the key to achieving this goal. We strive to build long-term relationships with our clients, and we guarantee their satisfaction with every project we undertake.
Our Team
Meet our team of experts who are dedicated to providing exceptional service and support. Our team consists of experienced professionals who share our values and commitment to excellence. From our Commercial Director, Dan Page, to our Founder/Director, Neil Preston, and our Operations Director, Phil Hubble, we have a team that is dedicated to delivering exceptional results.
Customer Service Issues
Multiple reviewers experienced poor customer service, including ignored phone calls, missed appointments, and failure to follow up on issues. This led to frustration and wasted time for customers.
Installation Issues
Some reviewers reported issues with the installation of doors and windows, such as poor workmanship, aggression, and carelessness. This resulted in faulty installations that required multiple returns to rectify the problems.
Unreliability and Lack of Communication
Reviewers experienced unreliability from the company, including failure to show up for appointments, lack of communication, and cancelled appointments with little notice.
Positive Experiences
On the other hand, some reviewers reported positive experiences with the company, praising the friendly and efficient fitters, and the quality of the work done.
Rating Breakdown
The majority of reviewers (6) gave 1-star ratings, while 2 reviewers gave 5-star ratings.
Be the first to review Excel 2000 Windows.
Write a Review
