Smart Solutions for a Safer Future
Digital Express is a leading provider of security and technological solutions, based in the heart of Wimborne, Dorset. With a team of qualified and experienced engineers located in Wimborne, London, Portsmouth, Bristol, Manchester, Maidstone, Newcastle, and Glasgow, Digital Express offers both local and nationwide installation and maintenance services. The company's expertise spans across various fields, including CCTV installation, intruder alarms, LED lighting, Sonos sound systems, audio-visual systems, and Nest Pro installation. Digital Express is proud to be an approved system integrator for Hikvision, Qvis, Bosch, Honeywell, and Dallmeier, ensuring the delivery of top-notch solutions to clients.
CCTV Installation and Maintenance
At Digital Express, we prioritise the installation of trusted, user-friendly, and reliable CCTV systems. Our qualified engineers ensure that these systems are properly installed and maintained, providing our clients with peace of mind. We offer nationwide coverage with unrivalled service, making it easy for clients to access our CCTV services regardless of their location.
Intruder Alarms
Digital Express provides intruder alarm systems that are tailored to the unique needs of our clients. Our intruder alarms are designed to offer maximum protection and are installed by our team of experienced engineers.
Smart Solutions
Why not make your property smart? Digital Express offers smart solutions for your convenience and comfort. Whether your requirements are to check your security cameras while away from the property, play music anywhere in the property, or access and control your appliances and heating whilst out and about, Digital Express can help design the right solution for you.
Additional Services
In addition to our CCTV, intruder alarm, and smart solutions, Digital Express offers LED lighting, Sonos sound systems, and audio-visual systems. Our team of experts is dedicated to providing our clients with the best solutions that meet their needs, offering independent advice, free of charge. At Digital Express, we believe in building long-lasting relationships with our clients, providing them with reliable and efficient technological solutions.
Poor Customer Service and Product Failure
The reviewer expresses their disappointment and frustration with the company's CCTV system, which stopped working within a year of installation despite being recommended by a reputable electrician.
Unreliable Product and False Accusations
The comprehensive CCTV system purchased from the company failed to function properly, and when the issue was reported, the company made excuses and falsely accused the customer of tampering with the system.
Unprofessional Business Practices
The company's owner requested an additional 200 to fix the issue, which the customer refused to pay. The customer is now seeking an alternative provider to fix the system and plans to take the company to small claims court.
Lack of Accountability
The electrician who recommended the company has apologized for the poor service and has agreed to no longer refer customers to this company.
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