Trust us to care for your furry friends
At Wheelhouse Veterinary Centre, we are dedicated to providing top-notch veterinary care to pets in Buckinghamshire. Our team of experienced veterinarians, nurses, and support staff are passionate about delivering exceptional service and care to our clients and their beloved pets. With over 60 years of experience in the local community, we take pride in being a trusted partner in your pet's health and wellbeing.
Our Mission
Our mission is to provide comprehensive and compassionate care to our patients, while also educating and supporting our clients in making informed decisions about their pet's health. We strive to create a warm and welcoming environment, where our clients feel comfortable and confident in the care we provide. Our team is committed to staying up-to-date with the latest advancements in veterinary medicine, ensuring that our patients receive the most effective and innovative treatments available.
Services
We offer a wide range of services to cater to the diverse needs of our furry friends. From routine check-ups and vaccinations to complex surgeries and diagnostic procedures, our team is equipped to handle it all. Our services include:
- Clinical Services: Cardiology, Dermatology, Endoscopy, Feline Medicine, Laparoscopic Spaying, Physiotherapy, Laser Therapy, Oncology, Ophthalmology, Orthopaedics, and Soft Tissue Surgery
- Pet Nutrition and Diet Advice
- Insurance and Financial Planning
- Dog Training and Behavioural Support
- Pet Travel and Export Services
- Repeat Prescriptions and Online Shop
- Video Vet Consultations
- Healthcare Plan and Payment Options
Meet the Team
Our team is led by Clinical Director Laura Baydoun, and consists of experienced veterinarians, nurses, and support staff who share a common passion for animal care. Our team members are dedicated to providing exceptional service, and we take pride in our friendly and approachable demeanour. Meet our team members and learn more about their experience and qualifications.
Client Charter
At Wheelhouse Veterinary Centre, we are committed to providing exceptional service to our clients and their pets. Our client charter outlines our promise to:
- Greet you and your pet with a smile
- Treat your pet as if it were our own
- Provide consultations with fully qualified vets and nurses
- Explain treatment options and costs clearly
- Seek your feedback to improve our service
Get in Touch
We invite you to explore our website, meet our team, and learn more about our services. If you have any questions or concerns, please don't hesitate to contact us. We look forward to welcoming you and your pet to Wheelhouse Veterinary Centre.
Overview of Reviews
The majority of reviewers have had a positive experience with Wheelhouse Vets, praising the warm welcome, high-quality care, and excellent advice from the vets. Many reviewers have mentioned the friendly and caring nature of the staff, with some even mentioning specific vets who have made a positive impact on their experience.
Positive Experiences
Reviewers have praised the vets for their:
- Friendly and caring nature
- High-quality care and advice
- Professional and sympathetic approach
- Ability to make pets feel relaxed and comfortable
- Consistency in providing excellent service across different branches
Negative Experiences
However, a few reviewers have had a negative experience, citing:
- Rude and aggressive behavior from a receptionist with purple hair
- Poor customer service, with staff being patronizing and uncaring
- A decline in customer service standards at the Amersham branch
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