Telecoms made simple. The future of communications.
At 5G, we pride ourselves on being a leading provider of innovative communication solutions for businesses of all sizes. With over 26 years of experience in the industry, we have developed a reputation for delivering exceptional service, unbeatable knowledge, and effective solutions that cater to the unique needs of our clients.
Our team of local experts is dedicated to understanding the challenges that businesses face in today's fast-paced digital landscape. We take the time to get to know our clients, their business goals, and their communication requirements. This enables us to provide bespoke solutions that are tailored to meet their specific needs, ensuring that they stay ahead of the competition.
Our Services
We offer a comprehensive range of services designed to simplify and enhance business communications. Our VoIP phone systems, for instance, bring agility, flexibility, and simplicity to business communications. With features such as integrated call centre functionality, business performance analytics, intelligent call routing, and competitive calling rates, our VoIP solutions are designed to improve productivity, reduce costs, and enhance customer engagement.
Our super-fast fibre broadband services provide quick connectivity and reliable support, ensuring that our clients stay connected and productive at all times. We also offer a range of business mobile solutions that provide the reliability of one of the top UK networks at a fraction of the cost.
In addition to our communication solutions, we provide expert IT support and services that cater to the technical needs of our clients. From managed services and IT security to networking and voice and data cabling, our team of experts is dedicated to providing exceptional support and ensuring that our clients' IT infrastructure is always up and running.
Our Commitment
At 5G, we are committed to providing exceptional service and support to our clients. We pride ourselves on our professional team, who are dedicated to delivering unbeatable knowledge and effective solutions that cater to the unique needs of our clients. We work closely with our clients to understand their business challenges and provide tailored solutions that meet their specific requirements.
We are proud of our reputation for delivering outstanding service, and we strive to continue providing innovative communication solutions that enhance the way businesses communicate.
Company Overview
5G Communications is a telecommunications company that has been serving customers for years. The company has received both positive and negative feedback from its customers, highlighting the strengths and weaknesses of its services.
Customer Feedback
Positive Feedback
5G Communications has received praise for its excellent customer service, with staff members like Shannon, Lia, Matt Appleford, and Emma Nolan being commended for their helpfulness and professionalism. Customers have also appreciated the company's competitive pricing and the quality of its services.
Negative Feedback
However, the company has also faced criticism for its customer service, particularly when customers decide to terminate their contracts. There have been complaints about high termination fees, poor communication, and a lack of transparency in billing. Some customers have also reported difficulties in resolving issues with the company's technical support team.
Key Points
- Excellent customer service provided by staff members like Shannon, Lia, Matt Appleford, and Emma Nolan.
- Competitive pricing and quality of services.
- High termination fees and poor communication when customers decide to leave.
- Difficulties in resolving issues with the technical support team.
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