Business Details
Ethically Sourced Specialty Coffee & Subscriptions in Wivelsfield Green
Craft House Coffee was founded on an unwavering commitment to quality, ethical sourcing, and sustainability. Our dedication to excellence permeates every aspect of our operations, from selecting high-grade 100% Arabica beans to pioneering transparent relationships with smallholding producers. We prioritise long-term partnerships, ensuring fair compensation for growers while maintaining traceability across our supply chain. Our roasting philosophy challenges conventional norms, focusing on unique flavour profiles achieved through meticulous control of the roasting curve.As a Real Living Wage Employer, we uphold fair pay standards, and our environmental initiatives include carbon-neutral operations, 100% recyclable packaging, and contributions to global water projects. With a 2025 Feefo Platinum Trusted Service Award, we combine expertise, innovation, and accountability to deliver specialty coffee that aligns with both consumer expectations and planetary health.
Services
Single Origin Coffee
Coffee Blends
Coffee Capsules
Subscription Service
Commercial Coffee Solutions
Highlights and features
- We guarantee 80+ SCA-graded specialty coffees with full traceability.
- Our carbon-neutral roastery actively pursues net-positive environmental impact.
- We hold the 2025 Feefo Platinum Trusted Service Award for customer satisfaction.
- Our 100% recyclable packaging incorporates 30% post-consumer recycled materials.
- We pay producers fairly through long-term, repeat-purchase relationships.
Associations and certifications
- 1% for the Planet
- Real Living Wage Foundation
What people say
Exceptional quality
Ethical sourcing
Excellent service
Great taste
Sustainable packaging
Services
Single Origin Coffee
Our single origin coffees showcase distinct regional characteristics, sourced from smallholdings committed to sustainable farming. Each batch undergoes rigorous quality checks to ensure 80+ SCA grading standards. Traceable from farm to cup, these beans offer unique flavour profiles developed through our unconventional roasting techniques.
Coffee Blends
Crafted by blending high-grade Arabica beans, our house blends deliver consistent, complex flavours. The Development House Blend and Industrial House Blend combine tradition with innovation, achieving rich dark and sweet medium-dark profiles suited for diverse brewing methods and consumer preferences.
Subscription Service
Customisable coffee subscriptions ensure regular deliveries of freshly roasted beans. Customers choose frequency, quantity, and grind type while retaining flexibility to modify or pause orders. This service guarantees peak freshness, with beans maintaining optimal flavour for three months post-roasting.
Commercial Coffee Solutions
We provide tailored coffee solutions for businesses, including equipment partnerships with Sanremo and training programmes through CRAFTWORX. Our 360 approach covers quality control, operational efficiency, and staff development to help commercial clients enhance their coffee offerings and customer experience.
Sustainable Packaging
All products use 100% recyclable LDPE4 packaging containing 30% post-consumer recycled materials. FSC-approved cardboard boxes and partnerships with environmental initiatives like World Land Trust reflect our commitment to reducing ecological impact throughout the supply chain.
Questions
Do you offer free shipping?
Yes, we provide free tracked shipping on all UK orders over £25.
What coffee types are available?
We offer single origin beans, blends, decaffeinated options, and coffee capsules.
Can I customise my coffee subscription?
Yes, subscriptions allow customisation of coffee type, quantity, grind, and delivery frequency.
Are your products ethically sourced?
We prioritise smallholdings and maintain long-term partnerships to ensure fair compensation and traceability.
What sustainability initiatives do you have?
We use 100% recyclable packaging, operate a carbon-neutral roastery, and support global water projects.
How do returns work?
Contact our team within 24 hours of receiving your order to arrange returns for defective or incorrect items.
