Transforming Spaces, Exceeding Expectations
Clarkes Carpets, the largest independent flooring specialist in Essex, has been providing high-quality carpets, vinyl, LVT, laminate, and engineered wooden flooring to homes and workplaces across Essex and East London for over 50 years. Our spacious two-level showroom has become a one-stop shop for all your interior needs, offering furniture, lighting, pictures, and ornaments at competitive prices.
Our Services
At Clarkes Carpets, we understand that every home or workplace is unique, and that's why we offer a range of services to cater to your specific needs. Our complimentary home estimates, professional floor measuring services, and expert flooring surveys ensure that you make an informed decision when choosing the right flooring for your property. Our dedicated delivery team can deliver your flooring with the utmost care, and our in-house installation team will fit your new floor with a flawless finish, backed by a one-year installation warranty. Aftercare and support are also available to guarantee your satisfaction with our products.
What Sets Us Apart
As a proud family-run business, Clarkes offers a warm welcome and unrushed, professional customer service. We take pride in our dedicated delivery fleet, friendly and supportive staff, and commitment to first-class customer service. Our expertise is entirely in-house, and we never outsource our services. We believe in building strong relationships with our customers, which is evident from our excellent customer reviews and ratings.
Our History
Clarkes Carpets was founded in 1968 by Nobby Clarke and his son, Tim. Initially located in North Street, Romford, we relocated to our current premises on Roneo Corner in 1972. Since then, we've been on a quest for perfection, specifying, supplying, and installing only the best flooring solutions for our customers.
Visit Us
We invite you to visit our showroom, where you can explore our extensive range of flooring, furniture, lighting, and homeware accessories. Our knowledgeable staff will be delighted to showcase our products and provide expert advice to help you make the right choice for your home or workplace.
Overall Customer Experience
Clarkes Carpets has a reputation for providing excellent customer service, with many reviewers praising the friendly and helpful staff. The store offers a wide variety of products, including carpets, rugs, lighting, and furniture, which caters to different tastes and preferences.
Product Range and Quality
The store offers a huge selection of carpets and flooring, with reviewers praising the quality of the products. The range includes not only carpets and rugs but also lighting and furniture, making it a one-stop shop for customers.
Service
The customer service at Clarkes Carpets is a major strength, with many reviewers commenting on the helpfulness and politeness of the staff. The fitters are also praised for their attention to detail and professionalism.
Negative Feedback
However, some reviewers have mentioned negative experiences, including a 1-star review from Duong Tran who felt ignored by the staff, and a 1-star review from Meli who was unhappy with the service for wooden flooring. Another reviewer, Paul Chapman, mentioned that the fitting arrangements were not ideal and could be improved.
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