Your Journey With Us
At AH Installations, we are dedicated to providing a seamless and hassle-free experience for our clients. We understand that starting your journey towards a new and accessible bathroom can be overwhelming, and that's why we make it easy for you to get in touch with us. You can get in touch via phone, email, our contact page, or by visiting us in person at one of our showrooms.
Visiting Our Showrooms
Our showrooms, located in Lincoln, Maidstone, and Wellington, showcase our entire range of products, providing you with the opportunity to view and experience our designs first-hand. Our friendly staff are always on hand to provide guidance and answer any questions you may have. However, we understand that not everyone will be able to travel to one of our showrooms, and that's why we offer alternative options.
Home Visits in the UK
We have team members based throughout the UK who are ready to visit you in your home. During a home visit, our surveyors will discuss your needs and how best to use the available space. We can also offer virtual meetings via WhatsApp or Zoom, which can be useful if a relative or Occupational Therapist would like to join the meeting.
Our Latest Reviews
At AH Installations, we are proud of our team of hardworking professionals who are committed to providing high-quality services. Our fitters will show you their ID badge upon arrival, ensuring that you feel secure and confident in the team you are dealing with. Our fitters will treat you and your home with respect, ensure that you are happy with the work they are doing, and leave your home clean and free of waste. We are members of the BHTA, a consumer protection body that demands ethical practices from all companies they work with.
Mobility Bathroom Solutions Designed Just for You
At AH Installations, we specialize in designing stylish and accessible bathrooms that provide a safe and comfortable bathing experience. We understand that limited mobility doesn't mean that you should compromise on style or luxury, which is why we offer a range of mobility bathroom solutions.
Walk-in Baths
Our walk-in baths are designed with low-level access, leak-proof doors, and thermostatic heat controls, providing a worry-free, warm, and soothing soak. The baths fill in just a few minutes, ensuring that you're not waiting around for your bath to be ready.
Walk-in Showers
Our walk-in showers are modern, stylish, and designed with mobility in mind. We can design and install luxury shower units complete with slip-resistant flooring, low step-in shower trays, and everything you need to enjoy the freedom of showering independently.
Wet Rooms
Our wet rooms transform your space into an open-plan, functional, watertight, and slip-resistant area. We will create a stunning wet room that you'll love.
Assisted Bathing Aids
At AH Installations, we understand that limited mobility can make navigating your bathroom challenging. That's why we offer a range of assisted bathing aids, including grab rails, non-slip mats, and shower stools, ensuring that you can bathe safely and independently where possible.
Smart Toilets with Bidet Wash
Our smart toilets come with built-in technology, providing the ultimate solution in comfort and independence. Features include heated seats, automatic lid opening and closing, built-in deodorizer, warm water bidet wash, and air dryer.
Positive Reviews
AHM's customers have had a wide range of positive experiences with the company. Many reviewers have praised the professionalism and expertise of the fitters, who have taken the time to explain the work they are doing and have treated customers' homes with respect. The customer service has also been commended, with some reviewers appreciating the ability to speak to the same person when calling the office and having their queries dealt with efficiently.
Common Issues
Some reviewers have experienced issues with delays and mistakes in the installation process. Graham Brooks, for example, had to deal with damaged panels and missing parts, which led to a significant delay in the completion of the job. Michael Perkins also reported that the installation took four months and required several visits to rectify the work, which was not up to the standard claimed by AHM.
What Went Wrong
The common thread throughout the negative reviews is a lack of professionalism and poor customer service. Graham Brooks was left feeling frustrated and disappointed with the customer service, which was inept and unprofessional. Michael Perkins also reported feeling dissatisfied with the after-sales service, which he felt was inadequate in dealing with the issues he encountered.
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