Who We Are
At Saltash, we pride ourselves on our ability to deliver successful, cost-effective building projects throughout London and the South East for over 30 years. With a strong track record of delivering high-quality projects, we have established ourselves as a trusted partner for a range of prominent clients, including local authorities, social housing providers, government agencies, historic estates, and education departments.
Our History
Since our formation in 1986, we have resisted the pressures of 'turnover building', focusing instead on delivering quality projects that meet the unique needs of our clients. We have developed a deeply embedded culture of client-contractor collaboration, with a large proportion of our business remaining within key, long-term, strategic contracts and frameworks.
Our Services
At Saltash, we offer a range of speciality services, including refurbishment, conservation and heritage, new-build, specialist aids and adaptations, and repairs and maintenance. Each of these services is delivered by our team of experts, who are dedicated to providing high-quality solutions that meet the unique needs of our clients.
Refurbishment
At Saltash, we believe refurbishment can transform an environment and provide a better quality of life. Our refurbishment services include transforming homes, buildings, and environments, providing a comprehensive range of in-house skills and specialist supply chains to deliver anything from stylish rejuvenation projects to complex change structural refurbishment programmes.
Conservation and Heritage
Focusing on speciality conservations, restoration, repair, and refurbishment of historic buildings and estates, we take pride in our ability to deliver high-quality projects that preserve the integrity and charm of these iconic structures.
New Build
Delivering new build projects to high-quality, cost-effective standards, we meet the needs of tomorrow through design and sustainability. Our new-build services include delivering high-quality, robust, and sustainable buildings that meet the needs of our clients.
Specialist Aids and Adaptations
Making a difference to the day-to-day lives of disabled and vulnerable people through sensitive alterations to their surroundings, our specialist aids and adaptations services help individuals live independently and comfortably.
Repairs and Maintenance
Providing a proactive, responsive, right-first-time service everywhere from social housing to high-profile historic estates, our repairs and maintenance services ensure that our clients' properties are well-maintained and running smoothly.
Our Commitment
At Saltash, we are committed to delivering high-quality projects that meet the unique needs of our clients. With a strong track record of delivering successful projects, we are dedicated to providing innovative, sustainable solutions that meet the needs of our clients and the community.
Problems with Management and Customer Service
The reviews suggest that the management of Saltash company is incompetent and unprofessional. The "manager" Gary is described as being rude, vulgar, and uncommunicative, with a lack of empathy for customers. He is accused of hanging up the phone on customers and refusing to listen to their concerns. The company's receptionist is also portrayed as being unhelpful, avoiding calls and deliberately not picking up the phone.
Poor Quality of Work and Services
The reviews highlight the poor quality of work and services provided by Saltash. A customer had a driver who was abusive and threatening, and another customer had a contractor who left ladders up and gates open, compromising security. The company's work is described as being substandard, with poor attention to detail and a lack of care for customers.
Some Positive Experiences
However, one reviewer had a positive experience with Saltash, describing the company's workmen as being organized, polite, and informative. The site manager Kerry was praised for being sympathetic and helpful, finding workarounds for problems and keeping the customer informed throughout the process.
Be the first to review Saltash Enterprises.
Write a Review
