Transforming Spaces, One Floor at a Time.
As an independent company based in Somerset, we take pride in our efficient, reliable, and honest service from the initial call to the finished floor. With over 20 years of experience in the flooring industry, we have built a reputation for providing high-quality flooring solutions to both residential and commercial customers across the South West and beyond.
Our Story
Our family-run business is dedicated to providing a competitive and efficient service that meets the unique needs of each client. We understand that every project is unique, and that's why we strive to offer a bespoke service that caters to the specific requirements of each customer. Whether you're looking for traditional carpet fitting, luxury vinyl tile installations, or natural flooring solutions, we have the expertise and resources to deliver exceptional results.
Our Services
We offer a comprehensive range of flooring services, including:
- Floor types: Carpet, Carpet Tiles, Engineered Board, Karndean (LVT), Natural Flooring, Safety Flooring, Solid Real Wood, Vinyl, and Wall Cladding
- Domestic Flooring: traditional carpet fitting, wet room vinyl installations, real wood, and engineered board installations
- Commercial Flooring: installations for education, retail, hospitals, care homes, and leisure parks
- Showroom and Home Surveys: professional and friendly advice at your convenience
- Subfloor Preparation: expert preparation to ensure a smooth and even finish
Our Commitment
At AA Flooring, we are committed to providing exceptional customer service, backed by our efficient, reliable, and honest approach. We take pride in our ability to recommend the most suitable and cost-effective flooring solutions, tailored to meet the unique needs of each client. Whether you're looking for a bespoke flooring solution or a quick and easy DIY installation, we have the expertise and resources to deliver exceptional results.
Excellent Customer Service and High-Quality Flooring
The majority of reviewers praised the exceptional customer service and high-quality flooring provided by AA Flooring. Many customers appreciated the helpful advice and guidance received from the staff, particularly Ellis, Michelle, and Andy. The fitters, including Pas and Paul, were commended for their professionalism, hard work, and attention to detail.
Positive Aspects
- Excellent customer service
- High-quality flooring, including Karndean and Moduleo products
- Professional and helpful staff
- Attention to detail and hard work from fitters
- Flexibility and accommodation of customer needs
One Poor Experience
However, one customer, Rebecca Devine, had a poor experience with the company, citing a faulty floor installation, unhelpful responses from Michelle, and a lengthy refund process.
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