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Business Details
23 Years
experience
Leicester's Premier IT Support Services
Established in 2003, Kazzoo IT provides bespoke IT support solutions tailored to small and medium-sized enterprises across Leicestershire and the East Midlands. By combining technical expertise with strategic insight, we deliver comprehensive IT services that enhance business operations, from network infrastructure and cybersecurity to remote support and hardware solutions. Our team prioritizes long-term partnerships, ensuring clients receive personalized, responsive assistance aligned with their unique operational needs and future growth objectives.
Services
IT Support Network Infrastructure Cybersecurity Remote Assistance Hardware Solutions
Details
  • Year established: 2003
Highlights and features
  • We offer 22+ years of specialized IT expertise in business-critical systems
  • Tailored solutions developed through in-depth analysis of client operations
  • Proven track record supporting SMEs across Leicestershire and East Midlands
  • Certified professionals implementing industry-standard cybersecurity protocols
  • Local presence with national technical capabilities and 16-person support team
What people say
Peace of mind Affordable pricing Reliable support Quick response Trusted partner
Services
IT Support
Tailored IT support for businesses from infrastructure setup to day-to-day operations management. Our certified professionals deliver proactive maintenance and responsive issue resolution to maintain system integrity. Clients receive personalized service aligning with specific operational requirements and budget considerations.
Network Infrastructure
Comprehensive network design, installation, and optimization services for business environments. Specializing in structured cabling, wireless networks, and fiber optic solutions that support high-performance operations. Ensures reliable connectivity and scalable infrastructure for growing enterprises.
Cybersecurity
Multilayered security solutions protecting against unauthorized access and cyber threats. Implements firewalls, endpoint protection, and secure remote access protocols to safeguard business data. Regular security audits identify vulnerabilities within existing systems.
Remote Assistance
Immediate remote IT support resolving technical issues without onsite visits. Available through secure connection protocols maintaining system confidentiality during troubleshooting. Reduces downtime through rapid diagnostics and problem resolution.
Hardware Solutions
Supply and integration of enterprise-grade IT hardware including servers, workstations, and networking equipment. Provides ongoing maintenance and upgrade paths for existing infrastructure. Specializes in sourcing cost-effective technology solutions aligned with business needs.
People
Chris Cain
Managing Director
22-year IT industry veteran with expertise in business IT infrastructure and support strategies. Leads Kazzoo IT's technical team while maintaining active client relationships across Leicestershire. Combines strategic vision with hands-on technical knowledge to develop practical IT solutions.
Questions
What IT support services do you offer?
We provide complete IT support including network infrastructure, cybersecurity, remote assistance, hardware solutions, and tailored support packages for SMEs.
Do you support businesses outside Leicester?
While headquartered in Leicester, we serve clients throughout Leicestershire and East Midlands with flexible support arrangements.
How quickly can you respond to IT emergencies?
Emergency response times vary by service level but critical issues receive immediate prioritization with on-site visits arranged within 24 hours.
Can you handle complete IT department outsourcing?
Yes, we offer complete IT department outsourcing as well as supplemental support for existing in-house teams.
Do you provide remote IT support?
Our remote support service resolves most technical issues through secure online connections, minimizing business disruption.
Reviews (1)
Annoy
Sep 30, 2025 Report
I strongly advise anyone considering employment at Kazzoo IT to think carefully before accepting a role. The directors management style is hostile, aggressive, and deeply unprofessional. Rather than building a supportive team culture, his behavior fosters fear, stress, and low morale across the workplace. Staff are subjected to frequent displays of anger, abrupt communication, and a lack of even the most basic professional courtesy.

It is not an environment where respect or employee wellbeing is valued. This is not a healthy or sustainable workplace, and unless there are serious changes in leadership, I would not recommend Kazzoo IT to prospective employees.
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