Let us take care of your property, so you don't have to!
Here at Letting Centre Carlisle, we are proud to be the leading lettings agency in Carlisle and the surrounding areas, specialising in providing top-notch services for both residential and commercial properties. With over 20 years of experience, our dedicated team is passionate about offering the highest level of service that you can rely on. Whether you are a tenant searching for your new home or a landlord looking for the best options and advice for your investment property, we are here to help.
Our Services
At Letting Centre Carlisle, we understand the importance of providing a comprehensive range of services to cater to the diverse needs of our clients. From property lettings and management to block management and commercial services, we strive to make our services easy to use, with a relaxed and friendly approach that inspires confidence for all our clients.
Our property lettings services include a bespoke approach to finding the perfect rental property for our tenants, while our landlords can benefit from our expert advice on the best options and strategies for their investment properties. Our property management service provides peace of mind, whether you are letting a single property or own a large portfolio.
In addition, our block management department is equipped to handle all aspects of management and service charge accounting for our clients, providing a tailored package that caters to the unique needs of each development. We take care of the day-to-day management concerns, including maintenance work, repairs, and emergencies, as well as financial management and communication with our clients.
Our Mission
Our mission is to be the first choice letting agency for tenants and landlords in our area, providing services of the highest quality and embracing innovation to stand out from the competition. We inspire confidence and trust by consistently meeting client needs and exceeding their expectations, developing long-term relationships built on trust and reliability.
Accreditations and Memberships
As ARLA Propertymark accredited agents, we adhere to a nationally recognised Code of Practice and are backed by the PropertyMark Client Money Protection (CMP) scheme, giving our clients peace of mind. We are also members of a Government-approved independent redress scheme, ensuring that our clients' interests are protected at all times.
General Overview
The Letting Centre Carlisle has received a mix of positive and negative reviews from their customers. The majority of the reviews are positive, praising the team's efficiency, helpfulness, and professionalism.
Positive Experiences
Many reviewers praised the team's efficiency and helpfulness, particularly Lauren, who was mentioned multiple times for her patience and dedication to ensuring a smooth moving process. Several reviewers appreciated the step-by-step process of the letting agent, which provided clear information and reassurance throughout the process. The team's responsiveness, friendly nature, and ability to resolve issues quickly were also commended.
Negative Experiences
A few reviewers expressed disappointment and frustration with their experiences. One reviewer was disappointed with the lack of viewing opportunities and poor communication, while another reviewer was unhappy with the handling of a leaking roof issue in their rented property. Another reviewer was also disappointed with the lack of support and ownership of problems, citing a lack of action taken to address issues.
Specific Comments
Some reviewers praised the agency's digital copies of signed documents and minor issues handled promptly. One reviewer appreciated the difference in service compared to another local letting agent, while another reviewer commended the team's professionalism and responsiveness. A landlord living abroad praised the agency's competence and excellent response time.
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