Expert repairs made easy, with a personal touch
Who We Are
Smartronic is a dedicated team of technicians based in Brownhills, Walsall. We exist to breathe new life into your beloved devices, from your cherished smartphone to your trusty laptop. With years of experience, we are equipped to handle a wide array of repairs, all with meticulous care and attention.
What We Do
We offer a comprehensive range of repair services for:
Mobile Phones
- Screen repairs and replacements
- Hardware repair and component replacements
- Water damage recovery
- Data recovery and unlocking services
Laptops & Desktops
- Keyboard and touchpad repairs
- Screen replacements and repairs
- Logic board and hardware repair
- Data recovery and operating system installation
Tablets
- Screen repairs and replacements
- Hardware repair and data recovery
- Software troubleshooting and updates
Game Consoles
- Controller repairs and replacements
- Hardware repair and data recovery
- Console restoration and software updates
Corporate Services
We understand the unique needs of businesses. Our dedicated team can provide cost-effective repairs for entire fleets of devices, ensuring your team stays connected and productive.
Why Choose Smartronic?
- Exceptional Customer Service: We prioritize personalized attention and clear communication throughout the repair process.
- Quality Guarantee: We use only high-quality parts and offer thorough testing to ensure your device is restored to its original glory.
- Fast Turnaround: We aim to complete most repairs within 1-2 days, minimizing any inconvenience.
- Competitive Pricing: We offer competitive rates, with transparent pricing and no hidden fees.
Join the Smartronic Community
Our team is passionate about technology and dedicated to providing responsive, trustworthy service. We understand the importance of your device in your daily life, and we're committed to delivering a seamless and stress-free repair experience.
Smartronic Repair Service Review Summary
Customer Feedback Overview
The overall customer feedback for Smartronic's repair service is overwhelmingly positive, with a majority of the reviews praising the quick turnaround times, excellent customer service, and competitive pricing.
Positive Feedback
The positive feedback highlights the friendly and knowledgeable staff, particularly Martin, who has been praised for his professionalism and expertise in repairing various devices. Customers appreciate the fast service, with many repairs completed within a day or two. The original manufacturer parts used for repairs and the reasonable prices charged are also frequently mentioned as positives.
Negative Feedback
However, there are a couple of negative reviews. One customer had a poor experience with a laptop repair, citing poor communication, broken promises, and a higher-than-quoted price. Another customer mentioned that their charging port was still faulty after the repair.
Recommendation
Based on the majority of the positive feedback, it is recommended to use Smartronic for mobile, laptop, tablet, or gaming console repairs. Although there were a couple of negative experiences, the overall customer satisfaction and praise for the service provided by Smartronic make it a reliable choice for device repairs.
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