Business Details
12 Years
experience
Your Trusted Private Healthcare Provider in Kent & Hertfordshire
Established in July 2014, One Healthcare develops and operates modern private hospital facilities. We opened One Ashford Hospital in March 2016 and One Hatfield Hospital in December 2017, both offering state-of-the-art infrastructure and advanced medical technology. Acquired by the Phoenix Hospital Group in September 2023, we now integrate with their Harley Street Medical Precinct and Chelmsford facilities, enhancing our capacity to deliver high-quality care. Our focus is on providing exceptional patient experiences through leading consultants, experienced nursing teams, and comprehensive care packages tailored to individual needs. With over 50 combined years of expertise in private healthcare development, our leadership team ensures rigorous adherence to clinical governance, safety standards, and regulatory compliance.We maintain partnerships with specialist consultants across diverse disciplines, supported by multidisciplinary teams that prioritise patient safety, clinical effectiveness, and continuous quality improvement. Our governance framework includes robust assurance mechanisms, regular audits, and transparent reporting to regulatory bodies such as the Care Quality Commission (CQC). We are committed to innovation in healthcare delivery, evidenced by our implementation of the Patient Safety Incident Response Framework (PSIRF) and ongoing investments in diagnostic imaging, surgical facilities, and patient-centric services.
Services
Cardiology
Orthopaedics
Cosmetic Surgery
Gynaecology
Diagnostic Imaging
Urology
Pain Management
Private GP Services
Endoscopy
Bariatric Surgery
Details
- Year established: 2014
Highlights and features
- Experienced consultants and nursing teams with 25+ years of combined private hospital expertise
- State-of-the-art facilities with laminar flow theatres and advanced diagnostic imaging
- Robust clinical governance frameworks with quarterly assurance reporting
- CQC-registered hospitals maintaining 5-star food hygiene ratings
- Integrated governance systems ensuring compliance with national safety standards
Associations and certifications
- Care Quality Commission
What people say
Exceptional nursing care
Modern facilities
Fast access
Consultant expertise
Safe environment
Services
Cardiology
Our cardiology department provides comprehensive diagnosis and treatment for heart conditions including angina, arrhythmia, and valve disease. Using advanced diagnostic tools like cardiac MRI and echocardiograms, consultants deliver tailored treatment plans combining medication, lifestyle advice, and interventional procedures. Patients benefit from rapid access to specialist care and seamless coordination with surgical teams when required.
Orthopaedics
Specialist orthopaedic surgeons treat musculoskeletal conditions affecting hips, knees, shoulders, and spines. Services include joint replacements, arthroscopic procedures, and sports injury rehabilitation. Patients receive pre-operative assessments, personalised surgical planning, and post-operative physiotherapy in dedicated rehabilitation suites with state-of-the-art equipment.
Diagnostic Imaging
We offer MRI, CT, ultrasound, and X-ray services with consultant-led interpretation. Our imaging suites utilise cutting-edge technology for accurate diagnostics across multiple specialties. Same-day appointments and rapid reporting ensure timely diagnosis, supporting efficient treatment planning for both inpatients and outpatients.
Cosmetic Surgery
Board-certified surgeons perform breast augmentation, liposuction, rhinoplasty, and body contouring procedures. Comprehensive consultations assess suitability, with detailed pre-operative counselling and post-operative care. Facilities include dedicated recovery suites and follow-up appointments to ensure optimal outcomes.
Private GP Services
Experienced GPs provide health assessments, paediatric care, and chronic disease management. Services include executive health checks, allergy testing, and minor procedures. Patients enjoy flexible appointment scheduling, same-day consultations, and direct referral pathways to specialist consultants within the hospital.
People
Andrew Barker
Chief Executive Officer
With 11 years at London Clinic and prior M&A experience, Andrew led Phoenix Hospital Group's expansion. He oversees strategic development and operational management of both hospitals since 2013.
Dr Steve Luttrell
Group Medical Director
Former BMI Healthcare Medical Director, Dr Luttrell brings 25+ years of NHS and private sector experience. He leads clinical governance and consultant engagement across both hospitals since 2022.
Brenda Corby
Group Clinical Director
Registered nurse since 1987, Brenda specialises in clinical quality and regulatory assurance. She implements governance frameworks and drives service improvements across the group since 2021.
Natasha Browne
Hospital Director (One Hatfield)
Former Spire Healthcare executive, Natasha transformed CQC ratings and developed new services. She manages One Hatfield's operations, focusing on patient safety and commercial growth.
Jo Nolan
Hospital Director (One Ashford)
Local Ashford resident with pharmaceutical and NHS experience, Jo leads One Ashford Hospital. She combines clinical expertise with operational management to enhance patient experiences.
Questions
What specialist services do you offer?
We provide 30+ specialties including cardiology, orthopaedics, cosmetic surgery, and diagnostic imaging, supported by leading consultants and modern facilities.
Do you accept self-paying patients?
Yes, we offer packaged treatments with transparent pricing and 0% finance options for self-funding patients.
Are your hospitals CQC-registered?
Both hospitals are Care Quality Commission-registered with recent inspection reports available on our website.
What recent awards have you received?
One Hatfield Hospital received the National Joint Registry award in November 2024 for patient safety commitment.
Videos
