Trust us to keep you moving!
At our leading independent car servicing, repair, and MOT centre in London, we pride ourselves on providing high-quality services to ensure our customers' vehicles are running smoothly and safely. With over 37 years of experience, our team of experts has honed their skills in providing professional services at affordable prices across East London and beyond.
Our History
Our journey began with a simple mission: to provide reliable and affordable car servicing, repair, and MOT solutions to the community. Over the years, we have grown to become a trusted name in the industry, serving thousands of customers and building a reputation for excellence.
Our Services
We offer a comprehensive range of services designed to cater to the varying needs of drivers. From interim services for high-mileage cars to full services that cover all areas of essential maintenance, we have got you covered. Our MOT testing centre is approved by VOSA, and we provide MOT tests for just 39.99. In addition, we offer a range of additional quick services, including batteries, exhausts, and brakes, to get your car back on the road as quickly as possible.
Our Commitment
At our heart, we are committed to providing exceptional customer service. We understand that our customers' vehicles are their lifeline, and we strive to provide them with trouble-free motoring experiences. We achieve this by offering flexible booking options, including online booking, and providing our customers with regular updates on their vehicle's condition. Our team of experts is always available to answer any questions or concerns our customers may have.
Our Values
We value our customers' trust and loyalty above everything else. We believe that honesty, transparency, and integrity are the foundation of a successful business. We strive to provide our customers with the best possible experience, and we continually measure our performance to ensure we are meeting our high standards.
Professional vs. Unprofessional Service
The reviews highlight the stark contrast between professional and unprofessional service at Max's Garage. On one hand, there are customers who have had exceptional experiences, praising the garage's professionalism, efficiency, and honesty. On the other hand, there are customers who have had disastrous experiences, citing unprofessional behavior, inaccurate work, and a lack of accountability.
Positive Reviews
The positive reviews from authors Zsuzsanna Ugron, Tahmid Zaman, Alistair Davidson, and Amy Butterworth praise the garage's professionalism, efficiency, and honesty. They mention the garage's ability to fix their cars quickly, provide great prices, and offer genuine recommendations.
Negative Reviews
In contrast, the negative reviews from authors Kesh and Thuy Tran highlight the garage's unprofessional behavior, inaccurate work, and lack of accountability. Kesh mentions being failed an MOT without a valid reason, receiving a rude attitude, and being charged extra for a second MOT. Thuy Tran, on the other hand, describes a series of events where the garage incorrectly reset her car's mileage, refused to correct the mistake, and provided a hostile response when confronted.
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