Trustworthy Guidance for Life's Journey
Hannays Solicitors and Advocates Limited have a long and rich history, dating back to the 1890s when Mr. Hannay first established his law firm in South Shields. Over the years, the firm has undergone several transformations, but our commitment to providing high-quality legal services to our clients has remained unwavering. Today, we are proud to be one of the oldest and most respected law firms in the area, serving clients in South Tyneside, the North-East of England, and beyond.
Our Services
At Hannays Solicitors and Advocates Limited, we offer a wide range of legal services designed to cater to the diverse needs of our clients. Our conveyancing team is accredited by the Law Society Conveyancing Quality Scheme (CQS), ensuring that we provide expert guidance on all aspects of residential conveyancing. Our family law specialists provide advice on all aspects of family law, including children's issues, and we also offer support and assistance in matters related to wills and probate, elderly client services, and the Court of Protection. Additionally, our Notary Public services are available to clients who require authentication and verification of documents for use abroad.
Our Approach
We understand that seeking legal advice can be a daunting experience, which is why we are committed to providing clear, frank, and honest guidance to our clients. We take the time to understand our clients' needs and goals, working closely with them to determine the best course of action. We believe in transparency, which is why we provide written quotations prior to being instructed, ensuring that our clients are fully aware of the potential costs involved. Our approach is centered around building trust and providing exceptional client service, which has earned us a reputation as one of the leading law firms in the region.
Overview of Reviews
The reviews are generally positive, with 11 out of 15 reviewers giving 5-star ratings. However, there are some negative reviews that highlight issues with communication, mistakes, and rudeness from some solicitors.
Positive Reviews
Many reviewers praised the solicitors for their professionalism, knowledge, and efficiency. They appreciated the constant communication, quick responses to queries, and helpfulness of the staff. Some reviewers mentioned specific solicitors, such as Craig Thompson, Linda Forrester, Jordan, and Neil, who were particularly helpful and knowledgeable.
Negative Reviews
On the other hand, some reviewers had poor experiences with the solicitors, citing issues with communication, mistakes, and rudeness. Some reviewers mentioned that the solicitors were unhelpful, failed to return calls, and made mistakes in paperwork. One reviewer even reported that a solicitor was rude to agents and other solicitors.
Key Issues
- Poor communication and unhelpful staff
- Mistakes in paperwork and lack of accountability
- Rudeness and unprofessionalism from some solicitors
- Inefficiency and delays in the conveyancing process
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