Business Details
17 Years
experience
Emergency
services
Your Trusted IT Partner in Doncaster
Established in 2009, Mat and Mouse IT Services Ltd has built a reputation for delivering high-quality computer support to both individuals and businesses in Doncaster. Our team combines over 20 years of IT expertise with a commitment to providing flexible, customer-focused solutions. We specialise in resolving technical issues while maintaining a human touch, offering clear explanations without technical jargon. Our services span hardware repairs, network security, and data recovery, supported by our registration under the Data Protection Act. We prioritise confidentiality, using quality components in repairs and ensuring data integrity.Our dedication to efficiency and transparency has earned us loyal customers and testimonials highlighting our approachability and technical proficiency. As members of Doncaster Chamber of Commerce and BNI, we maintain industry standards while staying adaptable to evolving technological needs. Our team's background in criminal justice IT infrastructure and e-commerce systems development informs our rigorous approach to problem-solving. We balance technical excellence with personal service, ensuring clients receive both expertise and empathy.
Services
Computer Repairs
Virus Removal
Network Setup
Data Recovery
Wireless Security
PC Healthchecks
Business Continuity Planning
Details
- Year established: 2009
Highlights and features
- 20+ years of IT experience from criminal justice sector professionals
- Registered under the Data Protection Act for data security compliance
- Fast, efficient repairs using quality components
- Clear, jargon-free technical explanations
- Local Doncaster expertise with flexible service options
What people say
First class service
Efficient repairs
Approachable experts
Improved business efficiency
Reliable support
Services
Computer Repairs
We diagnose and fix desktop and laptop hardware issues including broken screens and failing components. Our engineers use quality replacement parts while maintaining data security. With over 20 years of technical expertise, we ensure reliable repairs for both home and business users in Doncaster.
Virus Removal
Our specialists eliminate viruses, spyware, and ransomware from infected systems. We implement robust antivirus solutions and security protocols to prevent future infections. This service includes system restoration and security education to protect against emerging threats.
Network Setup
We configure secure home and business networks with encrypted wireless connections. Our setup includes firewall implementation and bandwidth optimisation. We ensure network security while maintaining ease of access for authorised users across Doncaster and surrounding areas.
Data Recovery
We recover lost data from failed hard drives and storage devices using specialist tools. Our process prioritises data integrity while maintaining strict confidentiality. This service includes assessment of recoverable data and secure transfer to replacement media.
PC Healthchecks
Our comprehensive system diagnostics identify performance issues and security vulnerabilities. We optimise system settings, update software, and clean hardware components to improve efficiency. This preventative maintenance extends device lifespan and reduces future technical problems.
People
Ian
Lead Technician
Former IT Manager with 20+ years' experience in criminal justice sector systems. Specialises in hardware repairs and network security. Developed published computer games in early career. Holds Data Protection Act compliance expertise.
Clare
Operations Manager
MSc in Business Administration & IT. Former e-commerce systems specialist. Manages business operations and web development. Organised charity fundraising through athletic events. Focuses on client training and software implementation.
Questions
What IT services do you offer in Doncaster?
We provide computer repairs, virus removal, network security setup, data recovery, and business continuity planning for home and business users across Doncaster and surrounding areas.
How experienced are your technicians?
Our team has over 20 years of IT experience, including former criminal justice sector infrastructure management and e-commerce systems development expertise.
Are you compliant with data protection regulations?
Yes, we operate under the Data Protection Act and prioritise data confidentiality during all repair and recovery processes.
Do you offer emergency IT support?
We provide urgent assistance for critical system failures with rapid response times to minimise business disruption.
Can you help with wireless network security?
We configure secure encrypted networks, address vulnerabilities, and prevent unauthorised access to protect your data and bandwidth.
