Ensure your loved ones have the best life possible
At Fairfield, we are dedicated to providing exceptional care and support to our residents, ensuring they receive the best possible quality of life. Our team of expertly trained staff are passionate about delivering person-centred care, tailoring our services to meet the unique needs and preferences of each individual.
Our Mission
Our mission is to create a warm, welcoming, and comfortable environment that feels like home. We believe that every individual deserves to be treated with dignity and respect, and we strive to provide a sense of community and belonging among our residents. Our goal is to exceed expectations, providing a range of services that cater to the physical, emotional, and social needs of our residents.
Our Services
We offer a range of services designed to support the needs of elderly individuals, including nursing care, residential care, and respite care. Our care packages are tailored to meet the unique needs of each resident, and we work closely with healthcare professionals to ensure that every individual receives the highest level of care.
Our facilities are modern, clean, and well-maintained, providing a comfortable and safe environment for our residents. We believe that a stimulating environment is essential for mental and physical well-being, which is why we offer a range of activities and events designed to promote social interaction, cognitive stimulation, and physical activity.
Our Values
At Fairfield, we are committed to upholding a set of core values that guide our approach to care. These values include respect, dignity, compassion, empathy, and kindness. We believe that every individual deserves to be treated with respect and dignity, and we strive to create a sense of community and belonging among our residents.
Overall Impression
The reviews of Fairfield Nursing Home show a mixed perception among visitors and residents. Positive feedback highlights the diligence and friendliness of staff, catering to individual needs and providing a sense of comfort and companionship. However, there are also criticisms concerning the restrictions on visiting hours, the quality of care, and the cleanliness of the facility.
Positive Feedback
The staff at Fairfield Nursing Home have been praised for their friendly and attentive service. Residents feel comfortable and cared for, with staff going the extra mile to cater to individual needs. This positive feedback suggests that the staff are dedicated to providing a welcoming and supportive environment for residents.
Negative Feedback
On the other hand, some reviews have raised concerns about the facility's policies and practices. One major issue is the restriction on visiting hours, with some arguing that this limits the ability of residents to maintain contact with family and friends. Furthermore, there have been complaints about the cleanliness of the facility and the quality of care provided. Some have also expressed dissatisfaction with the staff's attitude and behavior, including allegations of rudeness and lack of compassion.
Key Concerns
A key concern for some reviewers is the strict visiting policy, which restricts visits to just two per week and does not allow children to visit. This has been criticized as a violation of residents' basic human rights and has a negative impact on their mental and emotional well-being. Additionally, there are concerns about the cleanliness of the facility, with some rooms described as "filthy."
Recommendations for Improvement
To address the criticisms, Fairfield Nursing Home could consider relaxing its visiting policy to allow more frequent visits and accommodate children. Improving the cleanliness of the facility and ensuring that staff provide compassionate and attentive care would also help to address the negative feedback. Engaging with residents and their families to understand their needs and concerns could also help to improve the overall experience at the facility.
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