Business Details
13 Years
experience
Your Trusted Source for Raw Pet Food in the UK
Established in 2013, Raw Pet Supplies has grown from a modest operation with three chest freezers to a leading UK supplier of raw pet food. Our 3,500 sq ft industrial facility includes 1,000 sq ft of cold storage and a unique Raw Feeding Superstore displaying 15 tonnes of stock. We prioritise reliability in an industry where consistency remains challenging, leveraging bulk purchasing to offer exclusive discounts. Our curated selection avoids redundant brands, focusing on distinctive raw food options that meet diverse pet dietary needs.With nationwide delivery options and a dedicated warehouse in Cardiff, we combine operational scale with customer-centric service. Our team's deep understanding of raw feeding requirements ensures tailored support for pet owners, maintaining transparency in operations and communication. This commitment to quality and service has solidified our reputation as a trusted partner for raw pet nutrition.
Services
Raw pet food delivery
Variety boxes
Freezer van service
Online ordering
In-store pickup
Details
- Year established: 2013
Highlights and features
- Established in 2013 with proven reliability in raw pet food supply
- Nationwide delivery options with guaranteed next-day service
- Exclusive discounts through bulk purchasing power
- Curated selection of distinctive raw food brands
- 15 tonnes of stock available in our Cardiff Superstore
Services
Nationwide delivery
Our nationwide delivery service offers guaranteed next-day delivery when ordered before 11am via DPD. This option ensures timely arrival of frozen products across the UK, maintaining temperature integrity throughout transit. Perfect for customers requiring consistent supply without local store access.
Freezer van delivery
Scheduled freezer van routes provide cost-effective delivery with no charge for qualifying orders. This service operates on fixed schedules within designated zones, maintaining product freshness through dedicated cold storage compartments. Ideal for customers within our van route areas seeking budget-friendly options.
In-store pickup
Visit our Cardiff warehouse for immediate product access during operating hours. The 3,500 sq ft facility includes 1,000 sq ft of cold storage displaying 15 tonnes of stock. Available Tuesday to Saturday with extended hours for customer convenience.
Online ordering
24/7 online ordering system enables convenient shopping with delivery or pickup options. The platform features real-time stock updates, back-in-stock notifications, and multiple payment methods. Designed for ease of use with detailed product information and feeding calculators.
Variety boxes
Pre-curated variety boxes offer balanced raw feeding options with mixed protein selections. These boxes cater to different pet sizes and dietary requirements, providing nutritional diversity in convenient portions. Available in multiple sizes for dogs and cats.
Questions
What delivery options are available?
We offer nationwide DPD delivery from £5, free freezer van routes in designated zones, and in-store pickup at our Cardiff warehouse.
How quickly will my order arrive?
Nationwide deliveries ordered before 11am arrive next working day. Freezer van deliveries operate on scheduled routes with specified timeframes.
What payment methods do you accept?
Our online store accepts major credit/debit cards and digital payment platforms. In-store payments can be made by card or cash.
Can I get exclusive discounts?
Yes, our bulk purchasing power allows us to offer exclusive discounts on selected products, particularly for larger quantity purchases.
What stock is available in-store?
Our Cardiff warehouse displays 15 tonnes of raw pet food across 3,500 sq ft, including all listed online products plus exclusive in-store items.
How do I track my delivery?
Nationwide deliveries include tracking numbers via DPD. Freezer van deliveries receive route-specific time windows communicated prior to dispatch.
