Fuel your coffee obsession
At The Coffee Club, we're passionate about delivering exceptional coffee experiences to coffee lovers across the UK. As a specialty coffee roaster and retailer, we're dedicated to sourcing high-quality beans from around the world and roasting them to perfection in our state-of-the-art facility. Our mission is to inspire a sense of community and connection through the shared love of great coffee.
Our Story
The Coffee Club was founded by a team of coffee enthusiasts who shared a vision to bring people together through the power of coffee. With years of experience in the industry, we've built a reputation for our expertise in coffee roasting, equipment, and accessories. Our team is made up of coffee aficionados who are passionate about delivering exceptional customer service and ensuring that every cup of coffee meets our high standards.
Our Services
At The Coffee Club, we offer a wide range of services designed to meet the needs of coffee lovers, from coffee beans and equipment to accessories and consumables. Our services include:
- Specialty coffee beans roasted in-house
- High-quality coffee equipment and accessories
- Coffee machine servicing and repair
- Wholesale coffee supplies
- Coffee subscriptions and gift sets
- Expert coffee advice and guidance
Our Values
At The Coffee Club, we're committed to delivering exceptional quality, service, and value to our customers. We believe in building strong relationships with our customers, suppliers, and partners to create a community that shares our passion for great coffee. Our values are built around excellence, integrity, and sustainability, and we strive to make a positive impact on the environment and society.
Get in Touch
Whether you're a coffee enthusiast, a business owner, or just someone who loves a great cup of coffee, we'd love to hear from you. Browse our website, visit our store, or give us a call to learn more about The Coffee Club and how we can help you fuel your coffee obsession.
Quality and Taste
Many reviewers have praised the quality and taste of Redber's coffee, with several giving it a 5-star rating. They have described the coffee as "delicious", "full of flavour", and "absolutely beautiful". Some reviewers have also mentioned that they have been loyal customers for years and have always received great service.
Customer Service
However, there have been several negative reviews about the customer service. Some reviewers have reported poor communication, with calls and emails going unanswered. Others have had issues with refunds and replacements, with some feeling like it was a long and arduous process to get issues resolved.
Pricing and Value
There have been concerns about the pricing of Redber's products, with some reviewers reporting large price increases. One reviewer mentioned that a 60% price rise overnight is "crazy" and feels that it's not justified by the quality of the products.
Orders and Shipping
There have been some issues with orders and shipping, with two reviewers reporting that they never received their products. One reviewer even accused Redber of being a scam.
Payment and Refunds
Two reviewers have reported having issues with payment and refunds, including having their card declined multiple times and being asked to provide multiple forms of identification.
Overall Experience
Despite the positive reviews, many reviewers have reported a decline in Redber's quality and service over the past year or so. Some reviewers have mentioned that they are looking for alternative coffee roasters due to their negative experiences.
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