Expert Heating and Plumbing Services You Can Trust
At Chaps, we're passionate about providing top-notch heating and plumbing services to our customers in Henley-on-Thames, Marlow, Beaconsfield, and surrounding areas. With over 20 years of experience in the industry, our team of highly qualified engineers and supervisors are dedicated to delivering prompt, reliable, and efficient services that meet the highest standards.
Our Services
We offer a comprehensive range of services designed to cater to the diverse needs of our customers. From the installation, servicing, and repair of natural gas, LPG, and oil boilers to general plumbing, bathroom design and installation, and central heating system installation and repair, we've got you covered. Our team of experts is also trained to provide landlord gas safety certificates, energy efficiency advice, and more.
At Chaps, we pride ourselves on our commitment to excellence, and our customers can expect a seamless experience from start to finish. Our office team is always available to provide support, and our engineers are trained to ensure that your property is respected and left clean and tidy after each visit.
Our Mission
Our mission is simple: to provide top-quality services that exceed our customers' expectations. We strive to build long-term relationships with our customers, and our team is dedicated to delivering exceptional service that is both personal and professional.
Why Choose Chaps?
So, why choose Chaps for your heating and plumbing needs? Here are just a few reasons:
- We're a Worcester Bosch gold standard accredited installer
- We offer up to a 10-year manufacturer's guarantee, depending on the model you choose
- Our team of qualified engineers and supervisors are trained to ensure that your installation runs smoothly and efficiently
- We hold a stock of Worcester Bosch boilers to ensure a quick response
- We have Gas Safe, LPG, and OFTEC qualified installers
- We provide a free, no-obligation quote or estimate service
- We have an office team at hand whenever you need us
Get in Touch
If you're looking for a reliable and efficient heating and plumbing service, get in touch with us today. We look forward to hearing from you and assisting with your plumbing and heating needs.
Excellent Service and Communication
The majority of the reviews praise Chaps for their excellent service, communication, and professionalism. Many reviewers mentioned the prompt response, friendly and tidy engineers, and the company's ability to go above and beyond to resolve issues.
Positive Experience with Emergency Situations
Several reviewers had emergency situations, such as boiler breakdowns or pipe leaks, and Chaps responded quickly and efficiently to resolve the issues. The engineers were described as friendly, professional, and reassuring, and the company's customer service was praised for keeping customers informed and updated throughout the process.
Negative Experiences
However, two reviewers had negative experiences with Chaps. One reviewer, Jason Clements, had a poor experience with a delayed and failed repair, and was left without heating or hot water for six weeks. Another reviewer, Laura Irvine, claimed that Chaps misdiagnosed a frozen pipe as a faulty boiler, which was later corrected by a second opinion.
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