Better Health. Better Living.
At China Healthcare UK, we are dedicated to providing top-notch traditional Chinese medicine retail clinics in the UK. Since our inception in 1995, we have been committed to delivering excellence in Acupuncture, Acupressure Massage, Cupping, and other associated alternative treatments. Our team of experienced practitioners has been helping individuals achieve better health and wellbeing through our comprehensive range of services.
Our Mission
Our mission is to provide a sanctuary for individuals seeking holistic approaches to health and wellness. We believe in the importance of treating the whole person - body, mind, and spirit - and strive to create a warm and welcoming environment that fosters trust, understanding, and compassion. Our team of experts is dedicated to delivering personalized care and attention to each client, ensuring that their unique health needs are met with the utmost care and professionalism.
Our Services
We offer a wide range of services designed to promote health, wellbeing, and relaxation. From Acupuncture and Herbal Therapy to Cupping, Acupressure, and Reflexology, our treatments are carefully crafted to address a variety of health concerns, including pain management, weight loss, and stress relief. Our practitioners are highly trained and experienced in Traditional Chinese Medicine, and we use only the finest quality herbs and materials to ensure optimal results.
In addition to our clinical services, we also offer an online store featuring a wide range of products, including detox teas, weight management supplements, beauty and skincare products, and more. We pride ourselves on our commitment to quality, authenticity, and excellence, and strive to provide our clients with the best possible products and services to support their health and wellness journey.
Our Clinics
We have five clinics conveniently located in London, including Barking, Bethnal Green, Ealing, East Ham, and Harrow. Each of our clinics is equipped with state-of-the-art facilities and a team of experienced practitioners dedicated to delivering exceptional care and attention to our clients.
Why Choose Us
At China Healthcare UK, we are passionate about providing the highest level of care and service to our clients. We believe in the importance of building long-term relationships with our clients, and strive to create a welcoming and supportive environment that fosters trust, understanding, and relaxation. Our commitment to excellence, quality, and authenticity sets us apart from other healthcare providers, and we are dedicated to helping our clients achieve optimal health and wellbeing through our comprehensive range of services.
Overall Experience
The reviews highlight a mix of positive and negative experiences at Herbs & Acupuncture clinic. While some customers praised the effective treatments and friendly staff, others were dissatisfied with the cleanliness, customer service, and pressure to buy additional packages.
Positive Experiences
Many reviewers reported significant improvements in their health conditions, such as back pain, insomnia, and depression, after undergoing acupuncture, massage, and cupping treatments. The staff, particularly Dr. Xu and Dr. Jiang, were commended for their expertise and kindness. The atmosphere was described as pleasant and relaxing.
Negative Experiences
On the other hand, some customers were unhappy with the cleanliness of the clinic, describing it as "dingy" and "dirty." Others felt pressured to buy additional packages and supplements, which they deemed expensive. Some reviewers also reported poor customer service, citing rude receptionists and a lack of empathy from the staff.
Controversies
Some reviewers questioned the clinic's pricing policies, feeling that they were overcharged or misled about the costs of treatments. Others were unhappy with the mandatory registration fee, which they felt was unnecessary.
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