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At Unity Automotive Group, we pride ourselves on providing an exceptional customer experience, backed by our decades of experience in the automotive industry. With a rich history dating back to 1985, our commitment to integrity and our customers drives everything we do.
Our Story
Our journey began with a single dealership, but over the years, we have grown to represent 10 automotive brands across 5 locations in the West Midlands, Warwickshire, Oxfordshire, and Leicestershire. Our team of manufacturer-trained sales professionals are dedicated to helping you find the perfect new or used vehicle that meets your unique needs and budget.
Our Services
At Unity Automotive, we offer a comprehensive range of services to ensure your vehicle-buying experience is seamless and stress-free. Our facilities are designed to provide a comfortable and welcoming environment for you to test drive, purchase, and maintain your vehicle. We also offer a range of financing options and vehicle insurance services to help you get on the road.
Customer Reviews
We are proud to work with many satisfied customers who have shared their experiences with us. From purchasing new vehicles to servicing and maintaining existing ones, our customers appreciate our commitment to quality, customer service, and expertise.
Why Choose Us
At Unity Automotive, we believe that building lasting relationships with our customers is key to our success. We take the time to understand your needs and provide personalized solutions tailored to your preferences. Our knowledgeable and friendly staff are always available to answer your questions and provide guidance throughout your vehicle-buying journey.
Reserve Your Car Online
With Unity Automotive, you can now reserve your new or used vehicle online. We understand that finding the perfect car can take time, and we're here to help you make your dream a reality.
Browse Our Dealerships
Visit one of our modern dealerships in Coventry, Tredington, Oxford, Leicester, and Balsall Common, where our friendly team will be happy to assist you in finding your ideal new or used vehicle.
Finance and Maintenance
At Unity Automotive, we offer a range of financing options and maintenance services to ensure your vehicle remains in pristine condition. Our experienced team will work with you to find a financing solution that suits your budget, and our experienced technicians will ensure your vehicle is properly maintained and serviced.
Conclusion
At Unity Automotive, we are committed to delivering exceptional customer service, providing a wide range of vehicles to suit every taste and budget, and utilizing our expertise to ensure your vehicle-buying experience is enjoyable and stress-free. We look forward to welcoming you to one of our dealerships soon.
Selling Process and Customer Service
Reviews from customers who purchased vehicles from Unity have mixed opinions about the company's customer service. Some customers have had positive experiences, citing helpful and patient sales representatives, prompt responses to their inquiries, and efficient handling of issues. On the other hand, some customers have reported poor service, including unreturned calls, unanswered emails, and unresolved issues.
Sales Team and Dealership
The sales team at Unity seems to have received praise from customers, with some mentioning exceptional service from representatives like Joe, Paul, and Chris. These team members have been described as knowledgeable, helpful, and patient, going above and beyond to find the right vehicles for customers.
Repair and Maintenance
One customer expressed frustration with the annual inspection and minor repair process, citing issues with communication and follow-through. However, another customer had a positive experience with the service team, praising their responsiveness and willingness to assist with resolving an issue.
Overall Experience
Despite some negative experiences, many customers have reported positive interactions with the sales team and dealerships. Some have praised the ease of the buying process, the helpfulness of the sales representatives, and the overall car-buying experience.
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