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Welcome to Flansham Park Health Centre, your trusted provider of NHS services in Bognor Regis, West Sussex. We are committed to delivering high-quality healthcare to our patients, and we use cookies on our website to enhance your online experience and help us improve our services.
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Our Services
At Flansham Park Health Centre, we offer a range of services to meet the needs of our patients. These services include:
- General Practitioner (GP) appointments: Our experienced GPs are available to provide medical advice, diagnosis, and treatment for a wide range of health conditions.
- Online consultation system: Our online consultation system allows you to self-check your symptoms and request clinical and administrative help from the comfort of your home.
- Prescriptions: We offer a prescription service, allowing you to easily order and manage your repeat prescriptions online.
- Practice policies: We have a range of practice policies in place to ensure that our services are safe, effective, and patient-centred.
- Patient group: Our Patient Participation Group (PPG) is open to all patients and provides an opportunity for you to offer views on how the practice operates and how we can improve our services.
Meet Our Team
Our team of GPs, nurses, and administrative staff are dedicated to providing the best possible care to our patients. Our GPs include Dr. William Rogers, Dr. Joanne Parsonage, Dr. Amelia Bolgar, Dr. Louise Baverstock, Dr. Pippa Lally, Dr. Sue Parker, Dr. Miriam Adams, Dr. Olivia Herbert, Dr. Oliver Hudson, and Dr. Emma Cochrane.
PPG - Patient Participation Group
The practice aims to run an active patient participation group for patients to offer views on how the practice operates and how we can improve and offer constructive opinions to improve our services. We fully understand the pressures inherent on the NHS and that we have to optimise care with the limited available resources. Patients can also contribute to this process by joining the group which meets regularly at the surgery.
Flansham Park Health Centre would like to hear from its patients about your experiences with the practice and how we can all help to improve the services it provides. If you feel you would like to get involved with the practice's Patient Participation Group (PPG) but do not have time to attend monthly meetings, we have opened the opportunity for you to be an Associate Member. Your participation as an Associate PPG Member would be that we would contact you from time to time by email to ask your views on certain topics and to invite you to participate in occasional online meetings. Your experiences as patients will provide invaluable input to our future plans for the practice.
Patient Experience
The reviews for Flansham Park Health Centre are largely negative, with many patients expressing frustration with the current system. Several reviewers have reported difficulties in booking appointments, with some having to wait weeks or even months to see a doctor. Many have also complained about the lack of same-day appointments and the limited availability of phone appointments.
Reception and Staff
On the other hand, some reviewers have had positive experiences with the reception staff, reporting kindness, compassion, and a willingness to help. A few reviewers have specifically mentioned Gemma, a receptionist who went above and beyond to assist them.
Doctors and Clinicians
While some reviewers have had negative experiences with the reception, others have reported positive interactions with doctors and clinicians. One reviewer praised Dr. Maria Harrison for being understanding, professional, and kind, and another reviewer was impressed with the care and attention provided by Dr. Mark Spencer.
Systems and Resources
The reviews suggest that the current system is struggling to cope with demand, with many patients reporting difficulties in booking appointments and receiving timely care. Some reviewers have expressed concerns about the lack of resources and the reliance on locum GPs.
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