Nestled amidst the quiet charm of Kensington, London Lodge Hotel stands as a unique and delightful homage to Victorian elegance. Originally constructed in 1880 as two graceful residences, this historic town house hotel whispers stories of its rich past while offering modern comfort and contemporary amenities.
A Home Away from Home
Our dedicated team takes pride in creating a welcoming and personalized experience for every guest. We understand that your holiday is a special journey, and our attentive staff will go above and beyond to cater to your every need. Many of our guests consider London Lodge Hotel their 'London home' due to the warm and welcoming atmosphere we cultivate.
A Legacy of Charm
Step into the London Lodge Hotel and be captivated by its charming character. Original features like intricate cornicing, high ceilings, and polished wooden floors transport you back in time. Each room boasts its own unique character, ensuring a delightful and memorable stay.
Quality and Comfort
Modern amenities seamlessly blend with the historic charm. Enjoy the convenience of high-speed internet access, complimentary continental breakfast, and individually controlled air conditioning in every room. Every detail has been thoughtfully considered to ensure your utmost comfort and relaxation.
Indulge in Delight
From a leisurely breakfast to a delightful afternoon tea, Stephanie's Cafe Bar offers a delightful selection of culinary delights. Savor the fresh flavors of the season and begin your day with a delicious English breakfast or a scrumptious continental buffet.
Explore Vibrant London
Conveniently located in the heart of Kensington, London Lodge Hotel is within walking distance of some of London's most renowned landmarks. Immerse yourself in history at the Victoria and Albert Museum, marvel at scientific innovations at the Science Museum, or explore the natural wonders at the Natural History Museum.
Faulty Service and Inflexibility
Some customers have been left disappointed by the hotel's rigid policies and lack of compassion during times of crisis. Maxim Fetisov experienced a major IT outage that caused flight cancellations and delays, and his request for a partial refund or date change was met with robotic responses about the "non-refundable policy". This kind of inflexibility is unacceptable, especially when customers are already facing significant disruptions.
Excellent Facilities and Staff
On the other hand, many customers have had a positive experience at the hotel. Altug Sural, B. Nm, David Peacock, Dan Stefan, G. C., and Eric Adams all praised the hotel's excellent facilities, friendly and helpful staff, and convenient location. They enjoyed the hotel's quiet and romantic atmosphere, and appreciated the hotel's value for money.
Mixed Reviews on Room Quality and Maintenance
Some customers have mixed opinions about the hotel's rooms. While Stefano Sorvillo and Annette found their rooms to be nice and clean, Eric Adams noted that the rooms could be slightly outdated and lacked drawer space. Sandra M. also mentioned some minor issues with maintenance, such as a broken lamp and slow drainage in the bathroom.
Complaints About Breakfast Options
Annette and Sandra M. both mentioned that the breakfast options were limited and could be improved. However, Eric Adams enjoyed the breakfast options and found them to be tasty.
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