Business Details
31 Years
experience
Trusted Flooring Specialists in Gravesend
Established in 1995, Allen Carpets is a family-run flooring specialist serving Gravesend and surrounding areas. With over 30 years of industry expertise, we prioritise customer satisfaction through honest advice, professional service, and quality installations. Our team of experienced fitters ensures meticulous attention to detail, while our extensive showroom offers carpets, vinyl, and laminate flooring at competitive prices. As proud FSB members, we combine traditional values with modern solutions, providing free estimates, home visits, and aftercare support.Our commitment to transparency includes no hidden fees, no pushy sales tactics, and guaranteed lowest prices. Having navigated economic challenges and maintained operations through personal adversity, we remain dedicated to delivering exceptional value and craftsmanship. Our 25-year legacy reflects our belief that customer trust is built through consistent reliability and superior workmanship.
Services
Carpets
Vinyl Flooring
Laminate Flooring
Fitting Service
Showroom
Details
- Year established: 1995
Highlights and features
- Over 30 years of flooring expertise
- Family-run business with personal service
- No pushy salespeople or hidden costs
- Experienced, skilled fitters with attention to detail
- Free estimates and home visits
Associations and certifications
- Federation of Small Businesses (F.S.B.)
What people say
Excellent service
Knowledgeable staff
Highest quality
Great value
Highly recommended
Services
Carpets
We offer a comprehensive carpet selection and fitting service, featuring brands like Abingdons, Manx, and Cormar. Our heavy domestic carpets start at 5 per metre. Our experienced fitters ensure precise installation, with free estimates and aftercare support. Customers benefit from our no-pressure sales approach and competitive pricing.
Vinyl Flooring
Our vinyl flooring solutions include Armstrong, Nairn, and Novilon brands, starting at 7.17 per metre. Ideal for easy maintenance and affordability, our vinyl options suit various interiors. Expert fitters guarantee professional installation, complemented by our showroom's extensive pattern selection and free home visits.
Laminate Flooring
We supply and fit premium laminate flooring from Kaindl and Balterio, starting at 15.99 per metre. Known for durability and realistic finishes, our laminate options require minimal maintenance. Our team ensures precise fitting, with free estimates and showroom access to help customers choose the perfect finish.
Fitting Service
Our expert fitters, including Darren, Spud, and Glen, deliver high-quality installations for all flooring types. The service includes free sample visits, precise measurements, and post-installation tidying. With over 30 years' experience, we guarantee reliable, detail-oriented workmanship and customer satisfaction.
Showroom
Visit our Gravesend showroom to explore over 4,000 carpet samples and extensive vinyl/laminate options. Open Monday to Saturday, our knowledgeable team provides tailored advice. The showroom showcases leading brands and allows customers to compare materials before purchasing.
People
Martin Allen
Owner
With over 30 years' experience, Martin Allen founded Allen Carpets in 1995. Known for his honest approach and technical expertise, he personally oversees fittings and customer service. His dedication to quality and customer satisfaction has sustained the business through economic challenges and personal adversity.
Debbie Allen
Co-founder
Debbie Allen co-founded the business with Martin in 1995. Supporting operations and customer relations, she contributes to the company's family-oriented ethos. Her commitment to service excellence complements Martin's technical expertise, ensuring consistent business growth.
Amy Allen
Team Member
Amy Allen, Martin and Debbie's daughter, joined the family business after growing up with the company. She contributes to daily operations and customer interactions, embodying the family values that underpin Allen Carpets' 25-year legacy of trust and reliability.
Darren
Fitter
Darren is one of our experienced fitters, known for meticulous attention to detail and customer care. With years of flooring expertise, he ensures every installation meets exacting standards, reflecting Allen Carpets' commitment to quality craftsmanship and customer satisfaction.
Spud
Fitter
Spud is a skilled fitter renowned for adaptability and professionalism. His ability to accommodate customer needs, such as returning for multi-phase installations, demonstrates Allen Carpets' dedication to service excellence and problem-solving in challenging situations.
Questions
What flooring options do you offer?
We provide carpets, vinyl, and laminate flooring from brands like Cormar, Armstrong, and Balterio. Our showroom displays over 4,000 carpet samples and extensive vinyl/laminate options.
Do you offer free estimates?
Yes, we provide free estimates and home visits. Our team will measure your space and discuss options without obligation.
Are your fitters experienced?
Our fitters, including Darren, Spud, and Glen, have decades of combined experience. They ensure precise installations and tidy workspaces post-fitting.
How long have you been in business?
We've operated in Gravesend since 1995, celebrating 25 years in 2020. Our family-run business combines tradition with modern flooring solutions.
What areas do you serve?
We primarily serve Gravesend and surrounding areas, offering showroom visits and home fitting services across Kent.
Do you offer aftercare support?
Yes, we provide aftercare support for all installations. Our team remains available to address any post-fitting concerns or maintenance needs.
