Transforming your floors, transforming your space!
At Peter Cooper Motor Group, we are proud to be a family-run business since 1981, with a strong reputation for exceptional customer service and a wide range of quality vehicles and automotive services. Our journey began with a single franchise and has grown over the years to become one of the largest and most respected motor groups in the region.
Our Services
We offer an extensive range of services to cater to all your motoring needs. From new and used car sales to servicing, MOT, and repair, we have a team of experts who are dedicated to providing you with the best possible experience. Our state-of-the-art facilities, including our paint and body centre, allow us to provide a comprehensive service that sets us apart from the rest.
Our range of services includes:
- New and used car sales of various makes and models, including Volkswagen, Kia, and prestige cars
- Servicing, MOT, and repair for vehicles of all makes and models
- Ceramic coating and paint protection
- Performance upgrades and alloy wheel and brake caliper colour coding
- Vehicle wrapping and customisation
- Electric vehicle charge point installations
- Leasing and rental services
- Part-exchange and vehicle valuation
Our Commitment
At Peter Cooper Motor Group, we are committed to providing exceptional customer service and ensuring that our customers receive the best possible experience. We strive to be the best we can be, and our team of over 270 members of staff are dedicated to making your experience with us unforgettable.
Our History
Founded in 1981, the Peter Cooper Motor Group has grown from strength to strength over the years. Our journey began with a single franchise and has grown to become one of the largest and most respected motor groups in the region. In June 2023, we successfully acquired Viking Garages Kia and expanded our operations in Hampshire and West Sussex.
Our Philosophy
At Peter Cooper Motor Group, we believe in being responsible and sustainable. We are committed to reducing and offsetting our carbon emissions to the highest standards, making us a carbon-neutral company. We strive to provide exceptional customer service while being environmentally responsible.
Excellent Customer Service
The majority of reviews praised the exceptional customer service provided by the Peter Cooper Volkswagen dealership. Many reviewers appreciated the helpful and friendly staff, who went above and beyond to ensure a pleasant experience. Harvey, Telani, Kevin, and Quill were specifically mentioned for their excellent service.
Positive Feedback
Reviewers were pleased with the attentive service, trouble-free experience, and helpful staff. Some mentioned that the dealership had better service than their previous experiences with other franchises. The friendly and knowledgeable staff made the car-buying process smooth and enjoyable.
Special Mentions
- Harvey was consistently praised for his excellent service and attention to detail.
- Telani and Kevin were also commended for their helpfulness and friendly demeanor.
- Quill was mentioned as a knowledgeable and friendly salesman.
Negative Experiences
However, some reviewers had disappointing experiences with the dealership. They reported poor customer service, long waiting times, and a lack of care for walk-in customers. One reviewer had to wait 20 minutes without being acknowledged, and another had a poor experience with the service department.
Common Issues
- Long waiting times and poor customer service were common complaints.
- Some reviewers felt that the dealership did not properly address their concerns or take care of their vehicles.
- One reviewer reported being sold a faulty vehicle and had a difficult time getting it repaired.
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