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At First Action Drainage, we pride ourselves on being a family-run business with a rich history of providing exceptional drainage services to residential and commercial clients across London and the home counties. With over 30 years of experience in the industry, our team of experienced professionals is well-versed in tackling a wide range of drainage issues, from blocked drains and CCTV drain surveys to commercial drainage projects and emergency call-outs.
Our comprehensive range of services is designed to provide our customers with a one-stop-shop solution for all their drainage needs. Whether you're dealing with a blocked sink or bath, a clogged drain, or a more complex commercial drainage issue, our team is equipped with the latest technology and expertise to provide fast, reliable, and efficient services that meet the highest standards of quality.
Our Services
We understand that drainage issues can be stressful and disruptive, which is why we offer a fast response service to ensure that our customers receive prompt assistance when they need it most. Our services include:
- Blocked drain clearance and unblocking
- CCTV drain surveys and inspections
- Drain cleaning and descaling
- Drain relining and repair
- Saniflo toilet system installation and repair
- Commercial drainage projects, including emptying cesspits and drainage tanks
- Emergency call-outs and flooding emergency services
Our Team
Our team consists of experienced professionals who are dedicated to providing exceptional customer service and ensuring that our customers receive the highest level of care and attention. We pride ourselves on being trustworthy, reliable, and efficient, and our customers can rest assured that they are in good hands with First Action Drainage.
Our Values
At First Action Drainage, we are committed to providing exceptional customer service, quality workmanship, and reliable solutions that meet the highest standards of quality. We believe in building long-term relationships with our customers, and our values are centered around trust, integrity, and excellence.
Overview of Reviews
The reviews for First Action Drainage are overwhelmingly positive, with all reviewers giving a 5-star rating.
Expertise and Service
Reviewers praise the expertise of Lewis and the team at First Action Drainage, highlighting their ability to identify and analyse issues with the drainage system and provide carefully considered solutions. The service is described as "fantastic", "great", "outstanding", and "brilliant", with reviewers appreciating the team's willingness to go the extra mile.
Timeliness and Efficiency
Reviewers are impressed with the prompt arrival of engineers, with some arriving earlier than expected. The jobs are completed efficiently, with one reviewer noting that their blocked drain was resolved within the hour.
Communication and Manner
The communication and manner of the team are praised, with reviewers describing them as "friendly", "helpful", and "well mannered".
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