No Gimmicks and No Pressure - Putting your home in safe hands.
Passionate about transforming homes
Seaham Windows is a trusted local company specializing in supplying and installing high-quality windows, doors, and conservatories throughout Seaham and its surrounding areas. We take pride in offering exceptional customer service, meticulous craftsmanship, and competitive prices.
Commitment to Quality and Expertise
Our team of experienced professionals hold the prestigious FENSA accreditation, demonstrating our unwavering commitment to industry standards. We only utilize the very best materials, primarily the renowned REHAU profile, to ensure exceptional durability, security, and aesthetic beauty.
Diverse Products and Services
We offer an extensive range of products and services to meet your specific needs and aspirations. Our portfolio includes:
Windows
- Tilt & Turn Windows
- French Windows
- Bay Windows & Bow Windows
- Vertical Sliding Windows (Sash Windows)
Doors
- Various styles and materials to choose from
Conservatories
- Design and build bespoke conservatories tailored to your vision
Additional Services
- Lightweight roofs and porches
- Canopies and block paving installations
- Fascias, guttering, and soffits installation and repair
- Energy-efficient projects
A Focus on Customer Satisfaction
Customer satisfaction is paramount at Seaham Windows. We prioritize:
- Professionalism: Our installers are highly skilled and experienced, ensuring meticulous craftsmanship.
- Communication: We provide clear and concise information throughout the process, answering any questions and addressing your concerns.
- Cleanliness: Our work area is meticulously kept clean and tidy throughout the installation process.
- Guarantees: We offer a comprehensive 10-year guarantee on all installations, providing you with peace of mind.
Customer Feedback Summary
Seaham Windows has received positive feedback from several customers for their excellent service and quality of work. The company has been praised for their professionalism, prompt service, and value for money.
The owners, John and Janet, have been commended for their helpfulness and dedication to their customers. For instance, when Jean Heckles had trouble with her front door lock, John went out of his way to fix it, even though the guarantee had expired. Similarly, John and his son were praised by Elaine Savage for their brilliant work and handling unforeseen problems that cropped up during the installation of their new front door.
The quality of the doors and windows installed by Seaham Windows has also been highly praised. For example, David Jurgens was happy with the new double glazed unit he received, and Jeff Watson appreciated the excellent quality of the new patio doors and the great finish of the work. Additionally, Stephen Milne praised the quality of the Grey Composite front door and the professionalism of the installation.
Moreover, the company's commitment to customer satisfaction is evident in their response to customer queries and issues. For example, Natalie Witten was happy with the extra work done when asked, and Ronnie Skimming appreciated the professional service provided during the replacement of their French doors and back door.
However, there was one negative review from Daniel Falconer, who was not satisfied with the service provided. He mentioned that everything he asked for was an effort for them, and there were delays in the repairs. Furthermore, he was disappointed with the owner's attitude and the fact that he was asked to pay for repairs even though his full house window replacement was guaranteed for 10 years.
In conclusion, the majority of the feedback received by Seaham Windows has been positive, with customers appreciating the professionalism, quality of work, and value for money provided by the company. The negative feedback, although concerning, appears to be an isolated incident and does not reflect the overall customer satisfaction with the company's services.
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