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Your trusted partner for quality used cars and vans in Fort William
Ben Nevis Motors Ltd, proudly based in Fort William, is your reliable source for pre-owned vehicles and exceptional customer service. Established with the vision of offering outstanding value and comprehensive care, we have become the leading provider of used cars and vans in the region.
What sets us apart?
- Unparalleled customer service: Our dedicated team is known for their friendly, attentive approach and personalized guidance throughout the entire process.
- Quality vehicles: We meticulously inspect and prepare every vehicle to ensure outstanding quality and reliability.
- Competitive prices: We offer competitive pricing strategies and flexible financing options to meet your individual needs.
- Transparency and integrity: We prioritize open communication and ethical practices, ensuring a seamless and trustworthy experience.
Sales
- Wide selection of high-quality used cars and vans
- Comprehensive vehicle history checks and test drives available
- Flexible financing solutions to suit your budget
- Part exchange options for added convenience
Service
- State-of-the-art workshop equipped for all makes and models
- Experienced and ATA-approved technicians for reliable repairs and servicing
- Competitive pricing and transparent estimates
Additional Services
- Vehicle rental options
- Competitive valuations and cash offers for your old car
Our Commitment
At Ben Nevis Motors Ltd, we believe in building lasting relationships with our customers. We are committed to providing an exceptional experience every step of the way, from finding the perfect vehicle to ensuring its longevity and performance. Our commitment to customer satisfaction is reflected in our stellar reputation and loyal clientele.
Contact us today and discover the Ben Nevis Motors difference!
Exceptional Customer Service
Ben Nevis Motors has received widespread acclaim for its outstanding customer service. Reviewers have praised the dealership for its friendly and helpful staff, with one customer calling them "the best communicator and person" they've ever dealt with. The reviewer notes that the team made the buying process "thoroughly recommendable" and ensured that the car was "perfectly prepared" before handover.
The team's ability to go above and beyond has also been highlighted, with one reviewer praising their willingness to deliver a car to their doorstep on a Saturday evening. Another review highlights the helpfulness of a staff member named Catriona, who helped resolve an engine problem with a customer's car, fixing the issue same day for a fraction of the expected cost.
Reliability Issues
Unfortunately, not all reviews have been positive. One reviewer was left feeling frustrated after making multiple calls to the dealership to buy a car, only to be told that the salesperson was unavailable. When they were finally able to speak to the salesperson, they were told that the car was no longer available, despite having been assured it would still be available upon the salesperson's return from holiday.
Another reviewer had a poor experience with the dealership's repair service, taking their car in for servicing only to have it return broken. They were left feeling unheard and ignored, with the dealership failing to inform them of the problem or offer a solution.
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