Relax in Luxury, Experience Hetland Hall
A unique blend of relaxation and luxury awaits you at Hetland Hall Hotel. Nestled amidst the rolling hills of Dumfries and Galloway, our historic hotel offers a peaceful retreat with breathtaking scenery and exceptional hospitality.
A Heritage of Hospitality
Our charming hotel boasts a rich history dating back to the 18th century. Originally a hunting lodge for the Douglas family, Hetland Hall has evolved into a renowned hospitality venue, welcoming guests from across the globe. We take pride in maintaining the integrity of our heritage while offering modern amenities and a personalized guest experience.
Unparalleled Beauty and Tranquility
Step into a world of your own at Hetland Hall. Vast grounds adorned with mature gardens and sweeping lawns surround the elegant building. Soak in the panoramic views of the Solway Firth and the majestic mountains of the Lake District from our terraces and guest rooms.
Tailored Experiences for Every Guest
Whether you seek a restful retreat, a romantic getaway, or an action-packed family vacation, Hetland Hall caters to your unique needs. We offer a diverse range of room options, from classic and cozy rooms to spacious suites with breathtaking views. Our dedicated team caters to every detail, ensuring a seamless and unforgettable stay.
Culinary Delights and Event Hosting
Indulge in tantalizing culinary experiences at our Copper Beech Restaurant and Fountain Lounge. Our chefs prepare delectable dishes using fresh, seasonal ingredients. We also offer extensive afternoon teas and a curated selection of fine wines.
Hetland Hall is the perfect venue for your special events. From intimate weddings and corporate gatherings to private dining experiences and elegant celebrations, our experienced event planners will work with you to create a memorable and seamless experience.
A Perfect Escape Awaits
Step into the world of Hetland Hall Hotel and discover:
- Exceptionally comfortable rooms and suites with breathtaking views.
- Award-winning restaurant and bar offering fine dining and local delicacies.
- Sprawling gardens and grounds perfect for leisurely strolls.
- Variety of activities and attractions in the surrounding area.
- Dedicated team committed to exceeding your expectations.
Hotel Experience
Positive Feedback
The hotel received widespread praise for its beautiful location, lovely rooms, and excellent food. Many reviewers appreciated the hotel's relaxed atmosphere, comfortable beds, and plush decor. The staff, particularly the bartenders Conner, Kieran, and Aidan, were commended for their excellent customer service. Several reviewers also praised the hotel's attention to detail, modern decor, and exceptional value for money.
Negative Feedback
However, some reviewers experienced poor customer service from certain staff members, including the receptionist and manager. One reviewer felt unwelcome and uncomfortable due to the staff's lack of customer service skills. Another reviewer mentioned a strong smell of damp in the bathroom and difficulty getting a seat or drink in the bar due to a wedding event.
Facilities and Services
The hotel's facilities, including the rooms, breakfast, and dinner, were highly praised by many reviewers. The hotel's romantic atmosphere, great views, and quiet surroundings were also appreciated. The staff's friendliness, helpfulness, and attentiveness were highlighted by several reviewers.
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