Business Details
Your Trusted IT Support Partner in Bracknell
Magikos IT has been delivering tailored IT solutions to businesses since 2012, combining over 40 years of collective industry expertise with a commitment to jargon-free communication. Our team specialises in providing comprehensive IT support, network security, data protection, and cloud services, ensuring clients remain compliant with evolving regulations like GDPR. We act as a virtual IT department for organisations of all sizes, offering impartial advice and partnering with leading technology providers such as Microsoft and Sophos. Our approach prioritises transparency, with clear pricing structures and no long-term contracts. We focus on understanding each client's unique requirements to deliver cost-effective solutions that enhance operational efficiency.Our technicians provide both onsite and remote support, ensuring rapid resolution of technical issues while minimising business disruption. We maintain rigorous standards through regular audits and continuous staff training in the latest IT security protocols. Our clients benefit from automated data backup systems, secure VoIP telephony installations, and customised IT strategy planning. We actively support businesses transitioning to digital telephone systems ahead of the 2025 PSTN switch-off, offering complete service migration assistance. With a proven track record in both commercial and social care sectors, we ensure our clients' IT infrastructure remains robust, scalable, and future-ready.
Services
IT Support
Data Backup
Network Security
VoIP Telephony
Cloud Services
IT Consultancy
Website Design
Cyber Essentials
Remote Support
Staff Training
Highlights and features
- We have over 40 years of combined IT experience in enterprise and SME environments
- We provide jargon-free IT solutions with clear, transparent communication
- We offer cost-effective, scalable IT services with no long-term contracts
- We partner with leading IT companies including Microsoft and Sophos
- We specialise in GDPR compliance and cybersecurity protection strategies
Services
IT Support
Our comprehensive IT support services ensure businesses maintain optimal system performance through proactive monitoring and rapid issue resolution. We provide both onsite and remote assistance for hardware, software, and network infrastructure. Our technicians deliver timely support through multiple channels including telephone, email, and secure remote access.
Data Backup
We implement automated backup solutions that safeguard critical business data across multiple devices and locations. Our systems enable secure offsite storage with guaranteed recovery options in case of data loss or cyberattacks. Regular testing ensures complete data integrity and rapid restoration when required.
VoIP Telephony
We design and implement Voice over IP solutions that replace traditional phone lines with flexible digital communication platforms. Our services include network assessment, handset selection, and complete system migration before the 2025 PSTN switch-off. We ensure seamless integration with existing business applications and provide ongoing support.
IT Consultancy
Our consultancy services help businesses develop strategic IT roadmaps aligned with their growth objectives. We conduct comprehensive audits to identify infrastructure improvements and security enhancements. We provide impartial recommendations on technology investments that maximise ROI while maintaining compliance with industry standards.
Network Security
We implement multi-layered security solutions to protect business networks from evolving cyber threats. Our services include firewall configuration, malware protection, and staff training on phishing prevention. We help organisations achieve Cyber Essentials certification and maintain ongoing compliance with data protection regulations.
Questions
What IT services do you offer for local businesses?
We provide complete IT support including network security, data backup, VoIP telephony, cloud services, and cybersecurity solutions tailored to your business requirements.
How can you help with the 2025 PSTN switch-off?
We offer complete VoIP migration services including network assessment, handset selection, and system implementation to ensure seamless transition before the 2025 deadline.
Do you support social care organisations with IT needs?
Yes, we specialise in providing GDPR-compliant IT solutions for health and social care providers, including secure data management and digital communication systems.
Can you help with Cyber Essentials accreditation?
We provide full support for Cyber Essentials certification, including system audits, security improvements, and documentation preparation to meet government standards.
What areas do you cover from your Bracknell office?
We serve businesses throughout Bracknell, Berkshire, and surrounding areas with both onsite and remote IT support services.
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