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Your trusted partners in motoring

Pembury Auto Centre is a local, independent garage that offers a comprehensive range of services for all makes and models of vehicles, including Saab, Honda, Toyota, Mini, Land Rover, BMW, Volkswagen, Audi, and Mercedes. Our garage is conveniently located at the main crossroads in Pembury, just a stone's throw away from Tunbridge Wells Hospital.

At Pembury Auto Centre, we are committed to providing our customers with an open, transparent, and fair way of doing business. We have subscribed to the Motor Industry's Code of Practice for Service & Repair, which includes a commitment to completing work as agreed, invoices that match quoted prices, and a straightforward, swift complaints procedure. Our customers can have peace of mind knowing that they will receive honest and fair services, open and transparent pricing, and competent and conscientious staff.

In the event of a dispute, our customers can seek free impartial advice from the Motor Codes Advisory and Conciliation Service, which offers an Alternative Dispute Resolution (ADR) service. We are fully committed to this service, ensuring that our customers receive the best possible experience.

Our Services

At Pembury Auto Centre, we offer a range of services to keep your vehicle in top condition. Our services include:

  • Servicing: Our expert technicians use the latest equipment to service your vehicle, ensuring that it performs at its best.
  • MOTs: We offer MOT testing for all makes and models of vehicles, ensuring that your vehicle meets the necessary safety and roadworthiness standards.
  • Repairs: Our experienced technicians can diagnose and repair any issues with your vehicle, from minor faults to major repairs.
  • Tyres, Brakes & Clutches: We offer a range of tyres, brakes, and clutches to suit all makes and models of vehicles, including high-performance and specialist vehicles.
  • Valeting & Restoration: Our valeting and restoration services will help keep your vehicle looking its best, from a basic wash and polish to a full valet or restoration.
  • Aircon Repairs & Diagnostics: Our specialist technicians can diagnose and repair any issues with your vehicle's air conditioning system, ensuring that it performs at its best.

At Pembury Auto Centre, we are proud to be an RAC Approved Garage, which means that we meet the RAC's rigorous standards for quality, value, and customer service. We are committed to providing our customers with the best possible buying experience when looking for their next used car and offer a team of experts to cover all your Service and MOT needs.

Meet the Team

At Pembury Auto Centre, we have a team of experienced and dedicated professionals who are committed to providing our customers with the highest level of service. Here are some of our key team members:

  • Jack Stedall: With over 15 years of experience in the motor trade, Jack is a skilled and knowledgeable technician who can tackle any task. His determination and expertise make him a valuable asset to our team.
  • Jamie "Jumbo" Knight: Jamie joined us in 2022 as an Apprentice Technician. His passion for the job is infectious, and he loves to get stuck in and learn everything he can. Jamie has become a valued member of the Pembury Auto Centre Team.
  • Dom Esposito: Dom is committed to delivering the highest level of customer service. With his expertise in after-sales management and customer satisfaction, Dom has successfully transferred his skills to owning and managing Pembury Auto Centre.
  • Charlie Hazelden: With over 25 years of experience in the trade, Charlie has a wealth of knowledge and expertise gained throughout the years. He is committed to delivering the best possible service from start to finish.
  • Matthew Grainger: With 30 years of experience working with a variety of brands, Matt has a deep understanding of the automotive industry. His expertise in parts management is invaluable to our team.
Reviews
Positive: The reviewers consistently praise the excellent service, helpful staff, and great deals.

Excellent Reviews for Pembury Auto Centre

All the reviews are extremely positive, highlighting the excellent service and helpful nature of the staff at Pembury Auto Centre. Many reviewers praise the friendly and knowledgeable team, who go above and beyond to assist with various car-related issues.

Service and Assistance

Numerous reviewers appreciate the prompt and efficient service, with some mentioning that they were helped even on short notice. The staff are commended for their helpfulness, with one reviewer stating that they "certainly deserve all 5 stars x 10!" The centre is also praised for its transparency and honesty, with one reviewer mentioning that they were given a great deal on a used car.

Customer Satisfaction

Reviewers are overwhelmingly satisfied with their interactions at Pembury Auto Centre, with many expressing gratitude for the excellent service. Some mention that they were kept informed about the progress of their car's repair, and that the staff were accommodating and understanding.

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