We want to offer you the best British souvenirs at the lowest prices
Welcome to Click Souvenirs!
We're a passionate team dedicated to bringing you the most delightful and iconic British souvenirs to cherish. Based in the heart of London, we source unique and affordable gifts from across the UK, ensuring you take home a piece of this vibrant city.
What We Offer
Our online shop boasts an extensive collection of:
- Classic Souvenirs: Traditional items like miniature enamel soldiers, tea towels adorned with London skyline designs, and plush toys representing iconic landmarks.
- Unique Gifts: Beautiful handcrafted items like silver jewellery adorned with gemstones, charming teacups and saucers featuring traditional patterns, and personalized photo albums capturing the essence of London.
- Union Jack Treasures: An adorable array of Union Jack-themed products, from trendy T-shirts and hoodies to luggage tags and travel mugs.
- Scottish & Irish Gems: Explore a curated selection of traditional Scottish and Irish gifts, including kilts, sporrans, and Aran sweaters.
Our Promise
We're committed to offering:
- Competitive Prices: We strive to provide the most affordable prices on the market, and if you find a better price online, let us know and we'll match it.
- Quality Products: We partner with reputable suppliers who prioritize quality and craftsmanship.
- Exceptional Customer Service: Our friendly and helpful team is always ready to assist you with any queries or requests.
Join us on an enchanting journey through London's vibrant culture with Click Souvenirs!
Disappointing Experience
The reviews suggest that the website is not suitable for customers who require timely and efficient shipping options. Poor Communication was a significant issue, with the website failing to provide shipping options and subsequently ignoring attempts to cancel the order.
The customer, Joseph S, experienced frustration and disappointment when trying to order on the website for Christmas. He was not given the option to choose a shipping method, and his attempts to cancel the order were met with silence. Despite his repeated efforts to cancel the order, it was not processed until he received the box, which he then tried to return. To date, he has yet to receive a response regarding a refund or the return of the item.
Lack of Customer Service
The customer's experience highlights the need for improved communication and customer service from the website. It is unacceptable that the company failed to respond to Joseph S's requests to cancel the order and is now ignoring his return. This level of service is unacceptable and may lead to a loss of credibility for the website.
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