Business Details
10 Years
experience
Expert B2B Marketing Services in Gateshead
Established in 2016, More Than Words operates as a B2B marketing agency with owners possessing over 30 years of combined experience in direct marketing and advertising. Our team specialises in delivering targeted lead generation through telemarketing, email marketing campaigns, and comprehensive marketing databases. We serve businesses, schools, and public sector organisations across the UK, offering a joined-up approach that integrates data lists, telemarketing, and email marketing services from one provider. Our clients range from SMEs to PLCs, with a focus on providing flexible, on-demand marketing solutions tailored to specific business needs.We pride ourselves on maintaining a straight-talking, honest consultancy approach that has fostered long-term client relationships and regular referrals. Our services include data cleansing, email appending, and verification to ensure GDPR-compliant, accurate marketing databases. With dedicated account managers overseeing each campaign, we provide real-time tracking and detailed performance reports to demonstrate the tangible value of our services.
Services
B2B Telemarketing
Email Marketing Campaigns
Marketing Databases
Data Enhancement
Public Sector Outreach
Details
- Year established: 2016
Highlights and features
- We offer 30+ years combined experience in B2B marketing and advertising
- Our team provides integrated marketing solutions from a single provider
- We guarantee GDPR-compliant, fully-researched marketing databases
- Our dedicated account managers oversee campaign execution and performance tracking
- We deliver detailed performance reports with audience engagement metrics
What people say
Excellent Quality Data
Superb customer service
Outstanding from initial conversation
Knowledgeable and helpful
Expert knowledge application
Services
B2B Telemarketing
Our B2B telemarketing service connects businesses with key decision-makers across UK industries. With experienced operators and dedicated account management, we execute appointment-making campaigns, market research initiatives, and data validation projects. Clients benefit from real-time campaign tracking and measurable ROI, with telemarketing generating 11 turnover for every 1 spent according to DMA statistics. Our approach combines sector-specific knowledge with proven sales techniques to deliver qualified leads and market intelligence.
Email Marketing
We create and manage high-impact email marketing campaigns targeting 350,000+ business decision-makers. Our service includes database selection, campaign design, and detailed performance reporting showing open rates, click-throughs, and lead generation metrics. With GDPR-compliant data and a focus on quality over quantity, our campaigns deliver 42:1 ROI on average. Clients receive live lead notifications and three-day post-campaign analytics to optimise future marketing efforts.
Marketing Databases
Our comprehensive marketing databases cover 3.3 million UK decision-makers across business, education, and public sectors. Each record includes verified contact details with 12-month usage licences. We offer B2B email lists, school contact databases, and public sector directories with purchasing responsibility segmentation. All data undergoes regular cleansing and enhancement processes to maintain 95% accuracy rates, with replacement guarantees for outdated records.
Data Enhancement
We provide data cleansing, email appending, and verification services for existing customer databases. Our 24-48 hour turnaround includes PAF-verified postal addresses, job title validation, and organisational information updates. The service enhances CRM systems with additional fields like company turnover, employee numbers, and departmental structures while maintaining full GDPR compliance. Clients receive enhanced databases with accuracy guarantees across all contact methods.
Public Sector Outreach
Specialist marketing services targeting UK public sector organisations including local councils, NHS trusts, and central government departments. We provide segmented contact lists with purchasing responsibility details and annual expenditure data. Our telemarketing campaigns follow official procurement protocols while email marketing initiatives achieve high engagement rates through tailored messaging. The service includes compliance documentation and public sector communication best practices.
People
Lisa Kinghorn
Account Manager
Experienced account manager specialising in B2B marketing solutions with particular expertise in client relationship management and service delivery optimisation.
Scott
Marketing Executive
Skilled marketing executive with proven success in data acquisition and email campaign management, noted for exceptional client onboarding and support.
Clare Tweed
Client Services Manager
Client services manager renowned for exceptional knowledge of B2B marketing processes and rapid order fulfillment while maintaining high client satisfaction standards.
Questions
Can I purchase marketing data without using your telemarketing services?
Yes, we provide standalone access to our UK Business, School and Public Sector databases with accuracy guarantees and GDPR compliance.
Do you require long-term contracts for marketing services?
We operate on a flexible basis without minimum term commitments, allowing clients to use services as needed with telemarketing starting from 40 hours.
How do you ensure marketing data accuracy?
Our data undergoes regular cleansing processes with PAF verification for postal addresses and preference service checks, with accuracy guarantees and record replacement policies.
Can telemarketing hours be split across multiple projects?
Clients can allocate fixed telemarketing hours across various campaigns including CRM data cleansing, email follow-ups, and lapsed client outreach.
What marketing results can you guarantee?
While we guarantee data accuracy and service quality, specific marketing outcomes cannot be guaranteed due to external factors beyond our control.
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