Where luxury meets comfort, and comfort meets service
A Welcoming Escape in the Heart of Brentwood
Nestled amidst the charming streets of Brentwood, De Rougemont Manor offers a truly special blend of history, luxury, and a genuine dedication to making your stay unforgettable. Our Victorian-era manor house boasts a rich heritage, lovingly restored to offer modern comfort and timeless elegance.
A Vision of Opulence and Comfort
Step inside our grand hotel and be transported into a world of refined luxury. Each meticulously designed room and suite features:
- Elegant furnishings and stylish decor
- Luxurious bedding and fluffy towels
- Ultra-comfortable beds for a restful night's sleep
- Smart TVs and complimentary Wi-Fi access
Tailored Experiences for Every Guest
Our dedicated team caters to every need, offering:
- Concierge services to assist with planning your itinerary
- Exceptional dining experiences featuring local and international flavors
- Tailored events and functions for corporate gatherings, celebrations, and more
- A wealth of local knowledge to explore the surrounding area
Our Commitment to Excellence
At De Rougemont Manor, we believe in exceeding expectations and ensuring a truly memorable stay. We are committed to:
- Providing unparalleled customer service
- Attention to detail in every aspect of your experience
- Sustainability practices and minimizing our environmental impact
Join Us in Creating a Memorable Escape
Whether you're seeking a relaxing getaway, a romantic escape, or a productive business trip, De Rougemont Manor offers an unparalleled experience.
Disappointments and Issues
Many reviewers have expressed their disappointment with the hotel, citing various issues such as poor food quality, unpleasant odors, and subpar cleaning standards. Sophie H. mentioned that her burger made her feel sick and that the outdoor pool was not great in the cold weather. Ursula Benjamin reported numerous issues with her room, including a strong smell of vomit and cleaning fluid, sticky surfaces, and dirty windows. Rosey Shrosbree was disappointed with the food quality, particularly the breakfast, and mentioned that the staff did not care.
Positive Feedback
However, there were some positive reviews, highlighting the hotel's pleasant atmosphere, comfortable rooms, and good service. Carol Andrews had a wonderful experience with Rachel, who went above and beyond to accommodate her request for afternoon tea. Alana Coates praised the hotel for its lovely staff, great rooms, and relaxed atmosphere. Paul Mylod was grateful for the excellent reception provided for his father's funeral. Wade Ayres enjoyed his afternoon tea experience, praising the lovely sandwiches, cakes, and freshly cooked scones.
Conclusion
Unfortunately, the hotel has faced many criticisms regarding its food quality, cleanliness, and overall service. However, some reviewers have had positive experiences with the hotel, highlighting its potential as a lovely place to stay.
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