Your Electrical Needs Met with Quality and Reliability
Our Heritage and Values
iShop247 has been a trusted online retailer for over two decades. Founded on family values and a dedication to excellence, we take pride in providing exceptional customer service and an unparalleled online shopping experience. Two generations have poured their expertise and passion into building a renowned brand known for its diverse selection and unparalleled expertise in the leisure industry.
Passion for Leisure
At iShop247, we understand the importance of leisure in people's lives. Whether you're an avid camper, passionate angler, or enjoy the peace of the great outdoors, we have everything you need to make the most of your leisure time. We partner with leading brands in various sectors to offer a diverse range of quality products, ensuring that you have access to the very best equipment for your pursuits.
Our Brands and Products
We proudly partner with prestigious brands like Milenco, known for its industry-leading security solutions, and Candle Depot, renowned for their carefully curated candles and home fragrances. Additionally, we offer a wide selection of products for caravanners, motorhome enthusiasts, and outdoor adventurers. Our commitment to offering exceptional value and a diverse selection to our customers has solidified our position as one of the leading suppliers of leisure products in the UK.
Exceptional Customer Care
We treat every customer as a valued member of the iShop247 family. Our dedicated customer service team is always ready to assist you with any inquiries and provide personalized support. We prioritize your satisfaction and are committed to delivering outstanding after-sales care.
Continuous Improvement
As a dynamically evolving company, we are driven by the pursuit of innovation and technological advancements. We are committed to utilizing the latest technologies and systems to enhance customer experience, optimize operational efficiency, and ensure seamless and reliable online shopping for our valued customers.
Customer Experience
The reviews of iShop247 vary greatly, with a few positive experiences and several negative ones.
Positive Reviews
Lee Potter had a positive experience with iShop247, praising the staff for being polite and helpful in resolving a delivery issue. Michael Hartley also had a smooth experience, receiving his Genuine Thetford C2 pump in perfect condition and at a competitive price.
Negative Reviews
Natalie O'Beirnes had a shocking experience with iShop247, receiving an awning with the incorrect fixing kit and being asked to pay extra. B. was also left dissatisfied, with their awning being stolen due to poor delivery instructions and iShop247 refusing to take liability. Joel Guest experienced damaged packaging and a poor returns process, leading to a dispute on eBay. Anthony Hickey's experience with iShop247 was also marred by damaged goods and poor communication.
Returns and Refunds
Several reviewers mentioned issues with returns and refunds, including Joel Guest, who had to open an eBay dispute to get a response and Anthony Hickey, who experienced multiple failed collections and a poor refunds process.
Conclusion
iShop247's customer experience is inconsistent, with a few positive reviews but many negative ones. The company seems to struggle with damaged goods, poor packaging, and inadequate communication, leading to frustration for many customers.
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