Transforming Your Space, Enhancing Your Life
Who We Are
At Urban Solutions, we pride ourselves on being a trusted and respected kitchen and bedroom design company based in Leeds. Founded by Phil McNamara and his wife Louise, our team of experienced tradespeople has over a decade of experience in designing and installing high-quality kitchens and bedrooms for private individuals, developers, architects, and interior designers.
Our Services
We understand that every client is unique, which is why we offer tailored design services to meet your specific needs and tastes. Our comprehensive design process begins with an initial planning appointment in the comfort of your own home or office, where we discuss your requirements and provide an estimation of the project costs. We then create a Computer Aided Design (CAD) of your new kitchen or bedroom, offering alternative versions to help you decide on the perfect design. Our team of experts will work closely with you to ensure a seamless installation process, with minimal disturbance to your daily routine.
Kitchen Design
Our kitchen design team believes in providing better service, better quality, better value, and better results. From conception to completion, we will guide you through every step of the process to achieve your dream kitchen. Our team of specialists, including joiners, electricians, gas fitters, plumbers, plasterers, tilers, decorators, and interior designers, will work together to turn your vision into reality.
Bedroom Design
Our bedroom design team is dedicated to providing style, sophistication, and cutting-edge design at an affordable price. We understand the importance of a tranquil and relaxing bedroom, which is why we offer a bespoke design service to meet your individual needs. From initial design meeting to completion, our friendly local team will look after your needs, ensuring minimal disturbance and maximum results.
Testimonials
Don't just take our word for it! Our satisfied clients have praised our work, citing our high-quality finishes, attention to detail, and excellent customer service. From kitchen extensions to bedroom transformations, we have a proven track record of delivering exceptional results that exceed our clients' expectations.
Faulty Fitting and Poor Customer Service
Several reviewers have had disastrous experiences with Urban Solutions, Leeds. The company's fitting work has been described as substandard, with multiple instances of cupboards falling off the wall, causing damage to properties and belongings. The most egregious example is Josh Addison-Foster's mother, who was left with a fallen cupboard and a bill for damages, despite the company's initial offer to replace it.
Quality Control Issues
The quality of the fitting work is a recurring theme, with multiple reviewers reporting faulty and poorly constructed cupboards. Gloww W.'s father had a catastrophic experience, with a cupboard falling off the wall and damaging new tile flooring. Lauren Clare Hilton's friend also suffered from the same issue, with the cupboard falling off the wall and causing significant damage.
Unresponsive and Unreliable
The company's customer service has been roundly criticized, with reviewers reporting that they were left to deal with the fallout on their own. Sam Donnelly's friend's kitchen was left in a state of disrepair, with failed units and shattered belongings, and the company refused to take responsibility.
Contrasting Experience
In stark contrast, Andrew Moody and Sarah Dempsey's experiences with Urban Solutions, Leeds, were overwhelmingly positive. Both reviewers praised the company's attention to detail, quality of work, and exemplary customer service. Andrew Moody's project was completed within the estimated timescale and budget, and he was impressed with the team's professionalism. Sarah Dempsey was equally thrilled with the finished kitchen, praising the company's efficiency, friendliness, and attention to detail.
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